Senior Sales Manager at Glocient Hospitality

Job Description

• We are seeking a highly motivated and experienced Senior Sales Manager to join our dynamic team and drive revenue growth. This role will be responsible for developing and executing sales strategies, managing key accounts, and leading a team of sales professionals.

Job Summary:

• The Senior Sales Manager is a strategic and results-oriented leader responsible for maximizing revenue generation through proactive sales efforts across various market segments. This includes identifying and securing new business opportunities, nurturing existing client relationships, and exceeding sales targets. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of success in the hospitality industry.  

Key Responsibilities:

• Sales Strategy Development & Execution: Develop and implement comprehensive sales plans and strategies to achieve revenue goals, focusing on specific market segments (e.g., corporate, leisure, groups, weddings, etc.).
• Account Management: Manage and cultivate relationships with key accounts, including corporate clients, travel agencies, event planners, and other relevant partners. Conduct regular client meetings, presentations, and site visits.
• New Business Development: Proactively identify and pursue new business opportunities through networking, cold calling, online research, and attending industry events. Develop compelling proposals and presentations.
• Team Leadership & Mentorship: Lead, coach, and mentor a team of sales managers and/or sales coordinators, fostering a positive and collaborative work environment. Set performance expectations, provide regular feedback, and conduct performance reviews.  
• Market Research & Analysis: Conduct market research to identify trends, competitor activities, and potential new business opportunities. Analyze sales data and adjust strategies as needed.
• Revenue Management Collaboration: Work closely with the Revenue Management team to optimize pricing strategies and inventory availability to maximize revenue.
• Budget Management: Develop and manage sales budgets, track expenses, and ensure adherence to budgetary guidelines.
• Forecasting & Reporting: Prepare accurate sales forecasts and reports, providing insights into sales performance, market trends, and future opportunities.
• Contract Negotiation: Negotiate contracts with clients, ensuring favorable terms and conditions for the hotel.
• Event Management Support: Collaborate with the event planning team to ensure seamless execution of events and client satisfaction.
• Brand Advocacy: Represent the hotel and brand professionally at industry events, conferences, and networking functions.
• CRM Management: Utilize the hotel's CRM system to manage client information, track sales activities, and generate reports.
• Stay Up to Date: Keep abreast of industry trends, competitor activities, and new sales techniques.

Qualifications

• Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.
• Minimum of five years of progressive sales experience in the hospitality industry, with a proven track record of exceeding sales targets.  
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and presentation skills.  
• Proven ability to build and maintain strong client relationships.
• Solid understanding of sales principles, strategies, and techniques.
• Strong analytical and problem-solving skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.  
• Excellent organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends, as needed.