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  • Posted: Aug 6, 2020
    Deadline: Not specified
  • The International Rescue Committee (IRC) is a global humanitarian aid, relief and development nongovernmental organization. Founded in 1933 at the request of Albert Einstein, the IRC offers emergency aid and long-term assistance to refugees and those displaced by war, persecution or natural disaster. The IRC is currently working in over 40 countries and 22 U...
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    Senior Health Capacity Building Officer - Mafa

    Reference No.: req9888
    Location: Maiduguri, Borno
    Sector: Health
    Employment Category: Fixed Term
    Employment Type: Full-Time
    Open to Expatriates: No


    • The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.
    • At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

    Contextual Background

    • The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict-affected populations.
    • IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods.

    Job Overview/Summary

    • Under the supervision of Senior Health Manger, the Senior Health Capacity Building Officers will be responsible for all HeRoN project in his/her Local Government Area and is expected to ensure integrity, high-level transparency and commitment in the implementation of the project.
    • He or she is responsible for overseeing all primary healthcare including reproductive health care activities for IRC supported health facilities in assigned LGA in either Borno state. The Senior Health Capacity Building Officers will oversee and supervises supported SMOH health facility staff and reports to the Senior Health Manager.

    Major Responsibilities
    Program Management, Technical Quality, and Strategy:

    Health program management:

    • Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality health services
    • The Senior Health Capacity Building Officers will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
    • Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
    • Conduct periodic analysis of progress of the project at the LGA  level and promote learning and sharing of best practices and lessons learnt through documentation
    • Identifying program gaps in the supported health facilities services with immediate solution for further necessary steps to address those gap.
    • Provide capacity building and on-job coaching to Facility staff on Antenatal care, delivery care, postnatal care, family planning counseling, STI counseling and treatment and post-abortion care in supported facilities.
    • Oversee the implementation of quality RH program activities at all IRC supported health facilities in the targeted areas
    • Design and lead assessments to ensure the voices of women and girls inform RH program design
    • Support proper RH data collection and recording in the IRC supported RH units and women centers, support the compilation of data and generation of quality RH reports on a regular and timely manner;
    • Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
    • In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
    • Support collection of stories and photographs that demonstrate the positive impact of the project.
    • Monitor the performance of each supported health facilities with regular visits to the LGA health office, health facilities and communities
    • Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
    • Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
    • Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
    • Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
    • Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the health program
    • Collaborate with other relevant sectors especially Environmental Health, as well as Nutrition, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs.

    Key Deliverables:

    • Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
    • Updates on outcomes of reviews needs assessments and capacity building plans.
    • Draft success stories on key project impacts in the assigned LGAs.
    • Notify the Senior Health Mangers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
    • Support the implementation of an appropriate visibility strategy
    • Report challenges and/or solutions and gaps if any
    • Facilitate the data flow of all reporting.

    Program Development / Grant Management:

    • Contribute to design, planning, and drafting new proposals.
    • Contribute to donors’ reporting whenever necessary.
    • In collaboration with Sr. Health Managers, develop and expenditure plan, review budget vs. actual expenditure for health grants on a monthly basis and take necessary actions;
    • Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
    • Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

    Staff Performance Management, Learning & Development:

    • Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.
    • Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
    • Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria .
    • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
    • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
    • Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
    • Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
    • Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
    • As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
    • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
    • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
    • Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
    • Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

    Research, Learning and Analysis:

    • Monitoring health program implementation:
    • Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
    • Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
    •  Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
    • Monitor and promote integrated programming in a way that increases overall impact of health program at the community level.

    Coordination & Representation:

    • Represent the program to Local government representatives, , partner agencies, etc. as required;
    • In coordination with the Snr Health Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
    • Attend all relevant meetings in relation to the health program as may be required and feed in the IRC priorities during meetings;
    • Facilitate field visits for internal and external stakeholders, when required.

    Key Working Relationships:

    • Position Reports to: Senior Health Manager

    Indirect/Technical Reporting:  

    • Health Coordinator, Assit Health coordinator, Senior RH Manager, Health and Nutrition Coordination Manager 

    Position directly Supervises:  

    • Senior Health officer, medical supervisor and Health officer  

    Key Internal Contacts:

    • Country Program:  SPC, Deputy Director Program, Finance Manager, Supply chain Manager, Senior Area Manager, DDFM

    Key External Contacts:

    • INGO Partner


    • Health Professional (MD or RN with a MPH is preferred) with strong public health background.
    • A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

    Work Experience:

    • At least 3 years’ experience in managing and implementing primary and secondary health programs.
    • Able to lead a team and experience in staff management.
    • Experience in outbreak response interventions
    • Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
    • Experience in donor report writing and proposal development
    • Have experience in general management including financial and budget management, HR and logistics management

    Demonstrated Technical Skills:

    • Background in situation analysis, health assessments M&E and program implementation.

    Demonstrated Managerial/Leadership Competencies:

    • Skills and experience of remote management
    • Flexible, diplomatic and have ability and willingness live and work under pressure of workloads


    • English

    Computer/Other Tech Requirements:

    • Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).

    Ability to Travel:

    • 30 % of time if applicable

    Standards of Professional Conduct:

    • The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct.
    • These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

    Gender Equality:

    • IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

    Working Environment:

    • IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

    Method of Application

    Interested and qualified? Go to International Rescue Committee (IRC) on to apply

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