Sales/Community Specialist at I-Train Africa

Salary Range: ₦150,000 -₦200,000

Reports to: Sales Lead

We are seeking a highly motivated Sales Closer/Community Engagement Specialist to join our growth-focused team at I-Train Africa. This role is ideal for someone who thrives on closing deals and building online community relationships that drive customer retention and advocacy.

You will play a dual role handling high-conversion sales conversations while also managing and engaging communities on our lead nurturing  platforms, where many of our prospects and learners interact daily.

Key Responsibilities:

Sales Closing:

• Follow up with warm leads and convert them into paying customers (via DMs, calls, and voice notes).
• Conduct tailored product/program demos and consultative sales calls.
• Manage a robust sales pipeline using CRM tools and follow-up systems.
• Meet or exceed monthly and quarterly conversion targets.
• Handle objections professionally and close high-ticket programs confidently.

Community Engagement:

• Manage and engage I-Train Africa’s lead and prospect communities.
• Spark meaningful conversations, respond to inquiries, and provide timely updates.
• Share success stories, testimonials, offers, and program updates to keep communities warm and ready to convert.
• Collaborate with the marketing and social teams to improve lead nurturing through community touchpoints.
• Monitor group activity, provide feedback, and suggest community growth strategies.

Required Skills & Competencies:

• Proven experience in high-ticket or consultative selling.
• Strong understanding of online communities and social listening.
• Excellent verbal and written communication skills (especially for voice notes, texts, and chats).
• Objection handling, negotiation, and persuasive closing skills.
• CRM and lead tracking tool proficiency (e.g., HubSpot, Zoho CRM, Trello).
• Familiarity with WhatsApp Business, Telegram, and community automation tools.
• Basic knowledge of sales funnels, email sequences, and landing pages.

Qualifications:

• 2+ years experience in sales, telesales, or customer engagement.
• Experience managing digital communities is highly desirable.
• A bachelor’s degree in business, marketing, or communication is preferred.
• Demonstrated ability to work independently and meet sales targets in a hybrid work model.