Restaurant General Manager at Skyline International Tourism and Hospitality Ltd

Key Responsibilities

• Operations: Oversee all daily activities, from opening to closing, ensuring smooth workflow.
• Staff Management: Recruit, train, schedule, supervise, and motivate employees; resolve conflicts.
• Customer Service: Greet guests, handle inquiries, manage complaints, and build rapport to ensure satisfaction.
• Financial Management: Manage budgets, track sales, control costs, minimize expenses, and report performance.
• Inventory & Supplies: Monitor stock levels, order supplies, manage vendors, and control waste.
• Compliance: Enforce health, safety, sanitation, and company policies (e.g., cash handling).
• Marketing: Implement promotional strategies to attract and retain customers.

Typical Duties Include:

• Creating staff rotas.
• Designing menus (sometimes).
• Ensuring food quality and presentation.
• Reporting to upper management.

Essential Skills & Qualifications

• Candidates should possess relevant qualifications.
• Proven management / leadership experience.
• Strong financial acumen and business knowledge.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work under pressure in a fast-paced environment.