Practice Manager (HR & Admin) at The People Practice

A. Human Resources (HR) & Personnel Management (Core Focus)

This is the central focus of the role, driving the firm\'s growth and ensuring a productive, compliant environment.

• Employee Lifecycle: Oversee the complete journey for all employees, including recruiting, hiring, onboarding, and offboarding.
• Performance & Development: Implement and manage performance review processes, professional development, and training programs.
• Policy & Engagement: Develop and implement comprehensive HR policies and procedures to drive employee engagement and firm growth. This includes formally addressing and resolving staff complaints (grievances and conflicts).
• Compensation & Compliance: Administer all compensation, benefits, and retirement plans, ensuring adherence to labor laws and employment regulations.

B. Financial, Operations & Strategic Management

The role contributes directly to the firm\'s stability and future direction.

• Strategic Planning: Collaborate with the management team to develop and implement strategic plans, goals, and objectives.
• Financial Oversight: Develop and manage budgets, financial reports, and forecasts to ensure the firm’s financial stability.
• Risk Management: Identify, assess, and mitigate risks, ensuring compliance with regulatory requirements.
• Technology & Infrastructure Strategy: Manage the firm\'s entire technology infrastructure, including hardware, software, security, and cloud services, focusing on strategic implementation.

C. Corporate Communications & Brand Liaison

The manager is key to maintaining coherence internally and externally.

• Internal Communication: Manage clear, consistent, and timely communication across all internal teams and between leadership and staff (e.g., policy updates, cultural initiatives).
• External Liaison: Serve as a key link to the PR/Marketing team to ensure accurate external messaging (website, press releases, social media).

Qualifications

• Bachelor\'s degree in Human Resources, Business Administration, Law, or a related field. A Master\'s degree is a plus.
• Minimum 4-5 years of progressive experience in Human Resources management, Practice management, or a leadership role within a professional services environment (e.g., law, consulting, or finance).
• Demonstrated experience managing a full employee lifecycle, including recruiting, performance management, and conflict resolution.

Must have skills

• HR Expertise
• Strategic Leadership
• Financial Acumen
• Communication
• Office Administration