People and Culture Analyst at Doheney Services Ltd

Job Overview

• The People and Culture Analyst plays a key role in supporting the full employee lifecycle, ensuring a positive and engaging workplace experience for all team members.
• This role combines analytical insight, operational excellence, and a passion for people to help shape and strengthen our culture.
• Working closely with the wider team, the Analyst supports recruitment and onboarding, employee engagement initiatives, benefits administration, and continuous improvement of people processes and systems.

Key Responsibilities
Recruitment and Onboarding:

• Support the end-to-end recruitment process, including candidate sourcing, interview coordination, and communication with applicants.
• Conduct or assist with employee interviews in line with recruitment best practices.
• Maintain accurate recruitment documentation and metrics to inform hiring decisions and workforce planning.
• Support and enhance the onboarding process to ensure a smooth and engaging new hire experience.
• Partner with hiring managers to deliver an onboarding journey that reflects our values and culture.

Employee Experience and Engagement:

• Develop and implement initiatives to enhance employee engagement, well-being, and recognition.
• Support the rollout of employee surveys, collate data, and prepare insights to inform continuous improvement.
• Assist in organising internal events and activities that strengthen community and culture.
• Contribute to programs that foster diversity, inclusion, and belonging across the organisation.

People Data and Systems:

• Maintain and update the People Team SharePoint site to ensure all information, policies, and resources are current and easily accessible.
• Ensure accuracy and integrity of People data and documentation across systems and databases.
• Support data collection and reporting to provide meaningful insights into workforce trends, engagement, and performance.
• Assist in the development and implementation of process improvements and digital tools that enhance efficiency and employee experience.

Employee Relations and Culture:

• Serve as a first point of contact for employee queries, ensuring timely and empathetic support.
• Promote and reinforce our organisational values and culture through all interactions and communications.
• Support initiatives that embed cultural principles into daily practices, leadership behaviours, and team interactions.
• Assist in addressing employee feedback and identifying opportunities for positive change.

Compensation, Benefits and Policy Support:

• Support the administration and communication of employee benefits programs.
• Assist with research and benchmarking to ensure competitive and equitable benefits offerings.
• Help maintain and update HR policies, procedures, and templates to reflect current legislation and best practice.

Compliance and Continuous Improvement:

• Ensure people processes comply with relevant employment laws and internal policies.
• Support audits and data integrity reviews to maintain high standards of compliance and confidentiality.
• Identify and recommend opportunities to streamline People processes and enhance the employee experience.

Qualifications and Experience

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• 4-5 years of experience in a People and Culture, HR, or similar analytical/coordination role.
• Strong understanding of HR/People processes, recruitment, onboarding, and employee engagement principles.
• Experience managing HR/People data and reporting, preferably using HRIS and Microsoft SharePoint.
• Familiarity with employment legislation and HR best practices.
• Experience supporting culture or engagement initiatives is highly desirable.

Key Competencies, Skills and Expertise:

• Genuine passion for people, engagement, and organisational culture.
• Strong data analysis skills with the ability to interpret people metrics, identify trends, and generate actionable insights.
• Excellent written and verbal communication skills; able to communicate with empathy and clarity across all levels.
• Works effectively within teams and across departments; builds trusted relationships with colleagues and stakeholders.
• Highly organised and meticulous with data accuracy, documentation, and process management.
• Proficient in HRIS, Microsoft Office, SharePoint, and data visualisation tools.
• Comfortable adopting new technologies.
• Thrives in a dynamic environment, manages multiple priorities, and adapts to evolving business needs.
• Demonstrates initiative, planning, and follow-through to deliver projects and process improvements on time.
• Maintains discretion and handles sensitive information with the highest level of professionalism.

Personal Attributes:

• Warm, approachable, and empathetic.
• Curious and proactive, always looking for ways to make things better.
• Culturally aware and inclusive in mindset.
• Able to balance analytical thinking with a human-centred approach.
• Passionate about making a meaningful impact on people's work experience.

Salary Budget
N400,000 monthly