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  • Posted: Jul 2, 2020
    Deadline: Jul 31, 2020
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    Sailor’s Lounge is a fully furnished, relaxed & adventurous lounge with the ambience of a sea view that compliments the atmosphere for unwinding, business networking, and water view. Our lounge boasts of three sections; Sailor’s Bar, Captain’s Cabin, and Captain’s Deck. Captain’s Deck is the first floating bar in Nigeria, it is specifically designed to capture the experience of floating atop the ocean for maximum enjoyment.
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    Night Audit Duty Supervisor

    A night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a night auditors role is to provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

    5 years working experience within the hospitality sector as a night audit with a Bachelor’s Degree and/or national higher diploma in Accounting & Finance or other related field is required.

    Age Preference: ▪ 30 Years

    Successful night auditors possess excellent mathematical skills and strong customer service skills.

    • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
    • Process invoices, post checks to vendors and distribute employee checks
    • Respond to guest complaints, requests and emergencies
    • Reconcile all accounts in a timely manner
    • Verify that all EOD work has been performed by other departments
    • Schedule guest wake-up calls and reservations for the following day
    • Respond to guest inquiries, concerns and complaints as needed
    • Answer phones and place reservations
    • Able to learn computer functions and other on-the-job skills
    • Strong eye for details
    • Good problem-solving skills
    • Ability to multitask
    • Solid customer service skills
    • Strong written and verbal communication skills
    • Exceptional customer service skills

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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