Lead, Technology Business Partnering at MasterCard

The Lead, Technology Business Partnering, will report directly to the Head, Technology Business Partnering, and will play the critical role of a dedicated business partner to the Mastercard Foundation’s functions, enabling value and impact. This candidate should have a deep understanding of the Foundation’s initiatives across Africa and Canada and is responsible for ensuring that technology solutions support and enhance the Foundation’s impact.

WAYS YOU CAN CONTRIBUTE 

• Serve as a liaison for the Programs and/or Supporting functions assisting in engagements, meetings, and ceremonies to ensure alignment with the Foundation’s technology strategy.
• Provide operational support to the Head in fostering collaboration with Senior Leadership, and other key stakeholders.
• Support the implementation of technology initiatives that address the functional team’s needs, identifying gaps and recommending improvements.
• Facilitate the involvement of relevant cross-functional stakeholders in the co-creation and design of technology solutions.
• Track and report on the status of the technology initiatives across the many functional areas, ensuring progress aligns with defined goals and timelines.
• Provide regular updates to the Head and relevant stakeholders.
• Support the establishment of governance processes and frameworks to streamline collaboration between the Programs and supporting functions’ teams, and the Technology function.
• Ensure adherence to agreed decision-making processes.
• Conduct business analysis to identify opportunities for leveraging technology to enhance program outcomes.
• Stay informed about emerging technologies and assist in their application to drive efficiency and impact.

WHO YOU ARE

• Bachelor’s degree in information technology, Computer Science, Business Administration or Management, or a related field. Master’s degree or MBA is an asset
• Relevant professional qualification.
• Member of a relevant professional body.
• Proven experience (10+ years) in Technology, Program Management, Business Relationship Management, Business Partnering, or a similar role, with previous leadership roles held.
• Familiarity working with enterprise SaaS platforms such as Workday, Salesforce, ServiceNow.
• Experience in sectors such as international development, philanthropy, or emerging markets is an asset
• Solid understanding of how technology enables business process execution and improvement and the ability to recommend appropriate and relevant technology solutions to business problems.
• Excellent verbal and written communication skills with the ability to effectively communicate complex digital concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills with the ability to analyze data, identify trends and insights, and make data-driven recommendations.
• Understands how emerging technologies and service providers can be utilized to improve existing processes and increase operational efficiency.
• Demonstrates strong negotiation skills in complex environments with an aptitude for diplomacy. 
• Possess excellent communication (written & verbal) and presentation- skills with the ability to articulate information to a variety of constituents across cultures. 
• Intellectually curious and flexible, is comfortable with ambiguity, receptive to new ideas and open to change, when presented with best options. 
• Possesses a global mind-set and professional maturity and demonstrates sensitivity to working within different cultures. 
• A team player who can work in a fast paced, ever-changing environment.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity.  
• Excellent communication and interpersonal skills, with the ability to build consensus, influence stakeholders, and communicate effectively across all levels of the foundation.
• Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.