Duty Manager at Class Suites Hotels & Apartments

Job Description

• Ensure the smooth running of service when you are on duty.
• Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude.
• Be flexible in assisting around the Hotel in response to business and guest needs.
• Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required.
• Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area.
• Take on supervisory responsibilities in specific departments as required and assist in all Catering areas operationally.
• Assist in the training and induction of new staff in conjunction with the Heads of Department.
• Ensure the security of the hotel, stocks and keys at all times whilst on duty.
• Assist the Operations manager in complying with legal obligations in relation to Health & Safety. Ensure that risk assessments are carried out and reviewed regularly.
• Identify and report maintenance requirements/hazards in the workplace.
• Assume responsibility whilst on duty for any emergency situations in line with procedures.
• Attend any training meetings as required.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 3 years experience.