Medical Sales Associate at Chris Ejik Group of Companies

Job brief

• We are looking for a result-driven retail Medical Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
• He/she will be working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions.
• He/she should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
• Ultimately, the duties of the Medical Sales Associate is to achieve excellent customer service, increase sales of the company’s products, while consistently meeting the company’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in target markets
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design).

Qualifications and Requirements

• Candidates should possess minimum of a High School Degree with 1 - 10 years relevant work experience.
• Proven work experience as a Retail Sales Associate, Sales Representative in a pharmaceutic al company is an added advantage or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts.