Human Resources Officer at INTERSOS

Under the technical guidance of the HR Manager, role holder provides hands on support to all field bases within Borno State through ensuring the consistent implementation of HR standards, policies, procedures and processes. The role holder supports in the capacity building of field-based Office Assistants. S/he is responsible for the implementation of Human Resources policies and procedures, and the correct administrative management of all staffs working in the project according to HR Manager’s indications and INTERSOS procedures, in order to ensure legal compliance to local laws.

RESPONSIBILITIES

• Guides and support managers and staffs on HR policies and procedures and monitor the implementation of the rules in line with the Internal Regulation and Labor Law.
• Under supervision the HR Manager executes administrative, legal related tasks and payroll procedures ensuring that all data related to monthly salary calculation of national employees of the project are correctly collected (days off, unpaid leaves, sick leaves, overtime, etc.).
• Ensures that all staffs in the project (National, international, visits, etc.) are properly briefed and/or inducted.
• Supports the bases with performance management, capacity building, disciplinary measures and other HR matters.
• Conducts interviews and select applicants who meet the specified criteria for the position as per the recruitment process and in close coordination with the line managers.
• Ensure hiring, carry out amendments and contract termination formalities for employees at project level, according to labour local laws, preparing all mandatory tax declarations in order to ensure legal compliance.
• Assists the managers to draw up annual holiday planning and staff shifts in order to forecast HR needs and to ensure HR availability for the project activities.
• Enters data into the HR database and personal files and keep them up to date in order to facilitate HR processes management. Archive the personnel documentation and keep it in order
• Updates national health insurance, GLA/GPA schedules, employee pension information and local indigene reports in order to meet legal requirements and duties.
• Under the supervision of the HR Manager, update regularly the project’s organizational chart and Job Descriptions in consultation with relevant staffs (i.e. Head of Mission, Heads of Base, Project Managers, Programme Coordinator, CFC, etc.)
• Follows up on the implementation of the staff’s performance appraisal system (probationary & annual performance reviews).
• Ensures induction, debriefs and all exit processes are done as per INTERSOS Nigeria procedures.
• Ensures the timely production of HR reports from the field including attendance, payroll input, turnover, leave tracker and nominal rolls.
• Plans and conducts internal HR workshops, induction and trainings for national staffs according to organizational needs.
• Supports, in close coordination with the HR Manager, the managers in detecting training needs through consolidating staffs’ performance result, in properly evaluating people performance and in potential identification, and follow up on action plans to improve people capabilities.
• Prepares the final pay slip and employment certificate at the end of a contract in order to meet legal requirements while defending INTERSOS ’s interests and based on Internal Regulation.
• Ensures all administrative information available to the staffs (posting, meetings, etc.)
• In close collaboration with the Project Manager and HR Manager, looks for the best options to avoid and/or solve possible labour conflicts.
• Supports the HR Manager in translating documents into local language. Assists the HR Manager in meetings upon request.
• Prepares and share statistical HR reports as requested
• Collaborates with Logistics department for movements and/or accommodation of staffs in the project
• Any other duties as assigned by the supervisor.

POSITION REQUIREMENTS

Minimum Requirements and Professional Standards

• Minimum of 3 to 5 years of progressive HR experience covering recruitment, onboarding, employee relations, payroll administration, and contract management.
• At least 3 years of experience working with an International Non-Governmental Organization (INGO) or within a humanitarian context.

Key Competencies:

• Strong understanding of Nigerian labor laws, HR best practices, and donor compliance standards.
• Proven ability to maintain confidentiality, professionalism, and integrity in all HR operations.
• Excellent communication and interpersonal skills with the ability to engage effectively with staff across all levels.
• Strong organizational and multitasking abilities, with attention to detail and accuracy.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and familiarity with HR information systems (HRIS) or databases.
• Ability to work independently with minimal supervision while maintaining a collaborative team approach.

Professional Conduct and Core Values:

• Work in line with INTERSOS Nigeria’s core values of integrity, neutrality, impartiality, and accountability.
• Act as an ambassador for INTERSOS Nigeria through professionalism and ethical conduct in all dealings.
• Ensure full compliance with INTERSOS Nigeria’s policies and procedures, both technical and administrative.
• Participate actively in relevant capacity-building, training, and professional development initiatives.
• Maintain and safeguard all INTERSOS Nigeria assets and equipment entrusted to your care. Any loss or damage resulting from negligence may require repair or replacement.