Human Resources / Administrative Officer at at Fave Consulting

Job Summary

• We're looking for a high-performing professional HR/ADMIN Officer to join our fast-paced FMCG team! The HR/Admin Officer is a key support role responsible for managing employee lifecycle activities, ensuring compliance with Nigerian labor laws, and overseeing daily administrative operations.
• Reporting to the Managing Director, the officer will balance HR and admin duties within a small to mid-sized team.
• This role is vital for fostering a motivated workforce, streamlining office processes, and driving growth across the company’s e-commerce, warehousing, and digital marketing sectors.

Key Responsibilities
Human Resources Management:

• Ability to conduct recruitment, Talent hunts and Talent retention, Lead recruitment and onboarding processes, including job postings on platforms like LinkedIn, Jobberman, and local Nigerian job boards; screening resumes; conducting interviews; and preparing offer letters and employment contracts.
• Manage employee records, including maintaining confidential personnel files, tracking attendance, leave, and performance evaluations using HR software or tools like Google Workspace or Microsoft Office.
• Handle payroll administration in compliance with Nigerian tax laws (e.g., PAYE, pensions via PENCOM), ensuring accurate deductions, remittances, and timely salary payments.
• Facilitate employee relations by addressing grievances, mediating conflicts, and promoting a positive workplace culture through team-building activities and employee engagement initiatives.
• Develop and implement HR policies, including those related to health and safety, diversity, and anti-harassment, tailored to our e-commerce and warehouse operations.
• Coordinate training and development programs, such as workshops on digital tools for e-commerce staff or safety protocols for warehouse teams.
• Ensure compliance with Nigerian labor regulations, including the Labour Act, National Industrial Court guidelines, and industry-specific standards for FMCG.

Administrative Duties:

• Oversee office management, including procurement of supplies, maintenance of office equipment, and coordination with vendors for services like IT support, cleaning, and security.
• Manage warehouse administrative tasks, such as inventory tracking support, logistics coordination, and documentation for shipments in line with Nigerian Customs and Excise regulations.
• Support e-commerce and social media operations by assisting with administrative aspects, such as coordinating content schedules, managing digital asset files, and ensuring data privacy compliance under Nigeria's Data Protection Regulation (NDPR).
• Handle travel arrangements, event planning (e.g., company meetings or product launches).
• Prepare reports and analytics on HR metrics (e.g., staff turnover, absenteeism) and administrative efficiencies using tools like Excel or Google Sheets.
• Assist in budget preparation for all departments, monitoring expenses to ensure cost-effectiveness in a growing company.

Other Duties:

• Support crisis management, such as health and safety protocols during events like pandemics or supply chain disruptions.
• Collaborate with department heads (e.g., e-commerce, warehouse, and marketing teams) to align HR strategies with business goals.
• Perform any other ad-hoc tasks as assigned by management to support overall company operations.
• Sales and marketing knowledge is highly desirable.

Qualifications and Requirements

• Bachelor's degree in Human Resources Management, Business Administration, Industrial Relations, or a related field. A professional certification such as CIPM (Chartered Institute of Personnel Management of Nigeria) or SHRM is highly desirable
• Minimum of 3-5 years in HR and administrative roles, preferably in the FMCG sector or a company with e-commerce and logistics components. Experience in a small to medium-sized organization (10-50 staff) is advantageous.
• High level of integrity, empathy, and cultural sensitivity. Ability to work independently while being a team player. Flexibility to adapt to the dynamic needs of an FMCG company with online and physical operations

Skills:

• Strong knowledge of Nigerian employment laws, tax systems, and regulatory compliance.
• Proficiency in HR software (e.g., Zoho People) and Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills, with the ability to handle sensitive information confidentially.
• Organizational and multitasking abilities to manage competing priorities in a fast-paced environment.
• Analytical skills for data-driven decision-making, such as interpreting HR metrics or administrative reports.
• Familiarity with digital tools for e-commerce (e.g., Shopify admin basics) and social media management is a plus.
• Problem-solving mindset with attention to detail and a proactive approach.

Salary
N150,000 - N400,000 Monthly (Negotiable).