Head of Warehouse at J3 Foods and Stores International

Job Description

• The Head of Warehouse is responsible for the overall supervision, coordination, and strategic direction of warehouse operations across all outlets.
• This includes overseeing Warehouse Supervisors, ensuring operational consistency, driving efficiency, enforcing compliance with SOPs, and improving warehouse performance across the business.

Key Responsibilities
Supervision and Coordination:

• Supervise and provide leadership to all Warehouse Supervisors across outlets.
• Conduct weekly review meetings and performance debriefs with each Warehouse Supervisor and address gaps.
• Conduct regular site visits to assess warehouse conditions, team performance, and compliance. Inventory Oversight
• Ensure real-time stock accuracy across all warehouses through strict supervision.
• Approve and coordinate monthly physical stock counts and unplanned spot checks.
• Analyze stock movement trends to recommend inventory optimization strategies.
• Enforce FIFO (First-In, First-Out) and FEFO (First Expiry, First-Out) principles.
• Investigate and resolve major stock variances (theft, damage, system errors).
• Track slow-moving and expiring stock; investigate and resolve significant variances due to theft, damage, or system errors.

Strategic Warehouse Management:

• Develop and enforce standard operating procedures (SOPs) for all warehouse activities.
• Identify bottlenecks or delays in warehouse processes and propose corrective actions.
• Coordinate with logistics and sales departments to ensure prompt dispatch and delivery.
• Set and track outlet-level KPIs; provide support where performance falls short.
• Optimize warehouse layouts, storage systems, and workflows to improve efficiency.
• Implement cost-saving measures to reduce wastage, pilferage, and stock losses. Reporting and Analysis
• Review daily and weekly stock reports submitted by Warehouse Supervisors.
• Submit weekly and monthly reports to GM on stock status, losses, and operational issues.
• Highlight operational risks, irregularities, or trends, and recommend actionable solutions.
• Provide data-driven insights on inventory turnover, shrinkage, expiry, or pilferage. Compliance and Safety
• Ensure all warehouses comply with safety, hygiene, and regulatory standards.
• Conduct compliance inspections and ensure corrective actions are implemented promptly.
• Mitigate risks (fire hazards, poor stacking, unsafe handling) through preventive measures. Team Development
• Identify training needs of Warehouse Supervisors and teams across outlets.
• Promote a culture of accountability, discipline, and continuous improvement.

Parameters to Measure Performance

• Stock Accuracy Across Outlets: ≥100% alignment between system and physical stock records.
• Order Fulfillment Coordination: ≥95% orders dispatched on time and in full.
• Supervisor Performance: ≥85% of Warehouse Supervisors meet or exceed their KPIs.
• Operational Downtime/Disruptions: Less than 2% monthly.
• Loss/Waste Control: Shrinkage and wastage reduced to 1% of total stock value.
• Reporting Timeliness: 100% of reports submitted on time, with actionable insights.
• Warehouse Compliance: 100% of outlets pass periodic safety and hygiene audits.

Qualifications

• Interested candidates should possess an HND / BSc / MSc Degree with 4 - 6 years work experience.