Head of Centre at Domeo Resources International (DRI)

Main Function

• The Head of Centre is responsible for the overall management and strategic direction of the edu-play centre.
• This includes ensuring the delivery of high-quality programs, maintaining a safe and nurturing environment for children, managing staff, and driving revenue generation through enrolments and partnerships.
• The role requires strong leadership, financial acumen, and a passion for early childhood education.

Role Responsibilities
Centre Management and Operations:

• Oversee the daily operations of the centre, ensuring all programs run smoothly and efficiently.
• Ensure the centre complies with all safety, licensing, and regulatory requirements.
• Manage the centre’s resources, including equipment, supplies, and facilities, to maintain a high standard of quality.
• Customer Acquisition and Revenue Generation
• Develop and execute strategies to increase enrolment rates.
• Identify new revenue opportunities, including special programs, workshops, and holiday camps.
• Collaborate with the Business Developers to establish and nurture partnerships with schools, community organizations, and other stakeholders.

Financial Management:

• Monitor and manage the centre’s budget, ensuring profitability and cost efficiency.
• Prepare basic financial reports, track revenue performance, and recommend adjustments to meet financial targets.

Staff Leadership and Development:

• Supervise staff, ensuring they deliver exceptional care and education.
• Conduct regular performance reviews, provide feedback, and address any performance issues.
• Foster a collaborative and inclusive workplace culture that promotes teamwork and innovation.
• Organize regular staff meetings to align on goals, share updates, and address challenges.

Program Development and Quality Assurance:

• Design and implement engaging and age-appropriate educational and recreational programs.
• Evaluate the effectiveness of programs, incorporating feedback from parents and staff.
• Ensure all activities align with the centre’s mission and values.

Parent and Community Engagement:

• Build strong relationships with parents, acting as the primary point of contact for inquiries and feedback.
• Organize parent engagement activities, including open houses and workshops.
• Represent the centre at community events to increase visibility and attract new clients.

Marketing and Branding:

• Work with the Content Creator and Social Media Manager to design and execute marketing campaigns
• Ensure consistent branding and messaging across all promotional materials.
• Monitor market trends and competitor activities to inform marketing strategies.

Risk Management and Problem-Solving:

• Identify and mitigate risks to ensure the safety and well-being of children and staff.
• Resolve conflicts and address complaints from parents or staff professionally and effectively.

Qualifications
Education and Certifications:

• Bachelor’s Degree in Early Childhood Education, Business Administration, or a related field
• A Master’s Degree is an advantage.

Experience:

• Minimum of 6 years in a leadership role within the education or childcare industry.
• Proven track record in revenue generation, budget management, and team leadership.

Skills:
Leadership and Management:

• Strong ability to inspire and lead a diverse team.
• Excellent decision-making and problem-solving skills.

Revenue and Business Acumen:

• Skilled in developing and implementing revenue-generating strategies.
• Strong financial management and budget oversight abilities.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.
• Ability to build trust and rapport with parents, staff, and stakeholders.

Operational Expertise:

• Exceptional organizational and multitasking abilities.
• Knowledge of regulatory and licensing requirements for childcare centres.