Fulfilment Officer at Advantage Health Africa

Responsibilities:

• Daily record of sales
• Receive and process orders from HMOs and telemedicines partners daily.
• Relate with HMOs and update them on the status on orders accordingly.
• Relate with pharmacies to get details of requests for customers
• Follow-up on partners via WhatsApp, SMS and phone on pending transactions
• Send invoices to the Reconciliation Manager via various invoice groups.
• Monitor and resolve any fulfillment issues or discrepancies
• Implement process improvements to increase efficiency and customer satisfaction

Requirements:

• Bsc/HND or OND with 2 years work experience in similar role.
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and inventory management software