APMDC is seeking to engage a highly experienced and performance-driven Head of Operations to lead and optimize its clearing, forwarding, and logistics operations. This role is critical to ensuring efficient cargo movement, regulatory compliance, and operational excellence across all touchpoints within the supply chain.
Role Overview
The Head of Operations will provide strategic and hands-on leadership across port operations, freight management (air & sea), and end-to-end logistics execution. The ideal candidate must possess a strong blend of field experience and managerial capability, with a proven track record of delivering results in a dynamic logistics environment.
Key Responsibilities
- Lead and oversee end-to-end clearing, forwarding, and logistics operations
- Ensure timely cargo clearance and delivery across ports and terminals
- Drive operational efficiency and minimize delays, demurrage, and costs
- Manage relationships with customs authorities, port officials, shipping lines, and terminal operators
- Supervise and coordinate teams of clearing agents, drivers, and logistics personnel
- Develop and implement standard operating procedures (SOPs)
- Ensure full compliance with Nigerian import/export regulations
- Provide operational reporting, forecasting, and performance tracking
- Handle escalations and resolve complex operational challenges effectively
Required Experience & Competence
- Clearing & Forwarding Experience (3–7+ Years)
- Hands-on experience managing import/export shipments
- Proven track record in clearing goods through Nigerian ports (Apapa, Tin Can, airports, etc.)
- Strong experience with:
- Form M
- PAAR
- SONCAP
- NAFDAC permits
- Direct engagement with customs officers and port authorities
Port & Logistics Operations
- Experience coordinating cargo movement from port to warehouse/final destination
- Management of transportation, trucks, drivers, and delivery schedules
- Strong understanding of port challenges (congestion, delays, demurrage mitigation)
- Experience working with shipping lines and terminal operators
Leadership & Management Experience (2–5+ Years)
- Proven ability to lead and manage operational teams
- Experience in assigning tasks, monitoring performance, and ensuring accountability
- Ability to train and develop junior staff
Client & Stakeholder Management
Strong client engagement and communication skills
- Ability to manage expectations and resolve issues professionally
- Track record of maintaining long-term client relationships
Documentation & Compliance
- Expertise in preparing and reviewing shipping and customs documentation
- Strong understanding of regulatory compliance requirements
- Ability to prevent penalties, delays, and operational risks
Financial & Cost Management
- Experience in cost estimation for clearing and logistics operations
- Strong negotiation skills with transporters and service providers
- Ability to optimize cost without compromising service delivery
Problem-Solving & Decision-Making
Demonstrated ability to resolve real-time operational issues, including:
- Customs queries
- Documentation gaps
- Cargo delays or damage
- Strong analytical and decision-making capability under pressure
Technical & System Knowledge
Working knowledge of:
- NICIS (Nigeria Customs System)
- Logistics/clearing software
- Microsoft Excel for reporting and tracking
Additional Requirements
- Strong knowledge of International Freight (Air & Sea)
- Sound understanding of Incoterms
- Bachelor’s Degree in any discipline (mandatory)
- Relevant professional certifications are an added advantage
Preferred Candidate Profile
- Results-driven with strong operational leadership capability
- High level of integrity, accountability, and professionalism
- Ability to operate in a fast-paced, high-pressure logistics environment
- Strong strategic thinking combined with hands-on execution ability
Why Join APMDC
- Opportunity to lead operations in a growing logistics organization
- Competitive remuneration and performance incentives
- Exposure to large-scale clearing and freight operations
- Career growth within a structured and performance-driven environment
Important Notice:
This role requires practical, hands-on experience in clearing, forwarding, and logistics operations.
Candidates without relevant industry experience should not apply.
APMDC is committed to attracting top-tier professionals who can drive operational excellence and deliver measurable results.
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