Front Desk Receptionist/Customer Relations Officer at Moytel Consultants Limited

Reports to: Finance & Admin Manager

A Female Front Desk Receptionist/Customer Relations Officer.
Responsibilities:

• Greet Persons entering the establishment, determine the nature and purpose of the visit, and direct them to a specific location. 
• Hear and resolve complaints from customers and the public.

• Operates telephone switchboard to answer, screen, and forward calls, provide information, take messages, and schedule appointments.

• Answering telephone calls and taking calls in foreign languages

• Translating documents from English to the foreign language

• Acting as an interpreter.

• Handling foreign correspondence

• Typing and compiling reports

• Answer queries by employees and clients.

• Distribute correspondence (e.g letters, emails and packages)

• Transmit information or documents to customers.

• Represent the company as agreed by the Business Development Manager and the Human Resource Manager.

• Visit clients’ offices as the occasion demands.

• Compliance with procedures.

• Any other tasks as assigned by your line manager

Minimum Educational Qualifications:

• Bsc Degree Holder in French and foreign languages.

Minimum Previous Experience:

• Experienced receptionist with 1-3 years’ experience.

Minimum Additional Training:

• ¨  Computer System -micro soft office suites

Other Skills:

• Fluency in spoken and written French
• Advanced MS Office skills
• Organisation, time management and the ability to multitask
• Attention to details
• Communication skills
• Teamworking
• Initiative
• A flexible approach to work and the ability to cope with a changing, demanding workload

 Apply with the subject of the mail as: Front Desk Receptionist/Customer Relations Officer