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  • Posted: Feb 14, 2023
    Deadline: Mar 3, 2023
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    Moytel Consultants Limited is helping operators, vendors and government entities keep pace with the evolution. We provide engineering, optimization, benchmarking, design and maintenance services and solutions for the wireless communication industry. With offices and partnerships in Nigeria, Ghana, Ivory Coast, Cameroun and Benin Republic, Moytel Consultants Limited has the ability to effectively mobilize the people, skills, and technologies our clients need to rollout, evaluate, benchmark and improve service to their wireless customers in most of Western Africa.
    Read more about this company

     

    Front Desk Receptionist/Customer Relations Officer

    Reports to: Finance & Admin Manager

    A Female Front Desk Receptionist/Customer Relations Officer.
    Responsibilities:

    • Greet Persons entering the establishment, determine the nature and purpose of the visit, and direct them to a specific location. 
    • Hear and resolve complaints from customers and the public.
    • Operates telephone switchboard to answer, screen, and forward calls, provide information, take messages, and schedule appointments.
    • Answering telephone calls and taking calls in foreign languages

    • Translating documents from English to the foreign language

    • Acting as an interpreter.

    • Handling foreign correspondence

    • Typing and compiling reports

    • Answer queries by employees and clients.

    • Distribute correspondence (e.g letters, emails and packages)

    • Transmit information or documents to customers.

    • Represent the company as agreed by the Business Development Manager and the Human Resource Manager.

    • Visit clients’ offices as the occasion demands.

    • Compliance with procedures.

    • Any other tasks as assigned by your line manager

    Minimum Educational Qualifications:

    • Bsc Degree Holder in French and foreign languages.

    Minimum Previous Experience:

    • Experienced receptionist with 1-3 years’ experience.

    Minimum Additional Training:

    • ¨  Computer System -micro soft office suites

    Other Skills:

    • Fluency in spoken and written French
    • Advanced MS Office skills
    • Organisation, time management and the ability to multitask
    • Attention to details
    • Communication skills
    • Teamworking
    • Initiative
    • A flexible approach to work and the ability to cope with a changing, demanding workload

     Apply with the subject of the mail as: Front Desk Receptionist/Customer Relations Officer

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@moytelconsultants.com using the position as subject of email.

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