Front Desk Officer  at Clinix Healthcare Nigeria

​​​​​​​Responsibilities

• Greet and welcome patients and visitors warmly upon arrival.
• Register patients accurately, verify details, and manage appointments using the clinic's system.
• Answer incoming calls, handle inquiries, and direct calls appropriately.
• Assist with patient check-in/out, including collecting necessary information and payments.
• Maintain a clean, organized, and professional front desk area.
• Provide administrative support such as filing, data entry, and managing patient records confidentially.
• Coordinate with healthcare staff to ensure smooth patient flow and respond to basic queries.
• Handle patient feedback and escalate issues promptly.

Requirements & Skills

• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to multitask and remain calm under pressure.
• Proficient in Microsoft Office (Word, Excel) and basic computer operations.
• Customer-service oriented with a friendly and professional demeanor.
• Ability to maintain confidentiality and work in a team environment.
• Pre-NYSC graduates awaiting NYSC deployment are encouraged to apply.
• Minimum of OND/HND/BSc in any discipline from an accredited institution.
• 0–1 year of experience (fresh graduates welcome; prior customer service or administrative experience is an advantage).
• Must be awaiting NYSC call-up (Pre-NYSC).