Field Sales Specialist at DHL

Job Description  

• Currently, we are seeking for a Field Sales Specialist.  
• In this role, the successful candidate will win, retain, develop, plan and manage medium sized Business Customers.
• In addition, the successful candidate will gather customer and market information to update Product and Trade Lane Management on current conditions.

Key Responsibilities

• Seeks and prospects for MBC targets to win new customers generally in the 30k - 500k range Net Sales per annum
• Plans and manages medium-sized Business Customers
• Builds rapport and trust with customers by being informed about customer’s business and the market
• Assesses the type and size of customer needs
• Recommends solutions based on customer needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customer
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
• Completely uses DGF iSELL
• Transfers SC with high value potential to key account Sales channel and opportunities with lower value to TeleSales (in case lead was not assigned correctly)

Skills, Qualifications & Experience

• Minimum of a University Degree
• Deep knowledge on DGF products (AFR/OFR/IWS)
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self-confidence, initiative and commitment
• PC literate, excellent organizational, communication incl. telephone and writing skills
• Knowledge of freight forwarding business
• Good administration skills
• Cooperative working with others to achieve targets and objectives
• Responsibility and capacity to keep commitments
• Compliance with the intent of policies, procedures and agreements
• Fluent in English

We Offer

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary.