Debt Management Officer at Ikeja Electricity Distribution Company

Job Summary

• Assist in the recovery activity in coverage area
• Processing of repayment proposals from relevant branches
• Collation of data and rendition of monthly debt recovery reports
• Achieve recovery target in line with advised budget from the Unit Head
• Daily recovery calls and daily call memo's evidencing visit made shall be prepared and filled in each.
• Manage discount on old debt and all debt resolution and negotiation operations processes
• Direct supervision of DCRC gangs
• Locate delinquent debtor and effect recovery plan.
• Monitor customer payment installment reports
• Receive and facilitate manual customer request for arrears settlement and installment Payment facility.
• Produce daily debtors report and track payment accordingly
• Recommend and assist with disconnection and stoppage of service to highly delinquent customer
• Recover debt from highly delinquent customer in line with set target.
• Produce all debtors related report as at when due.