Customer Experience, Marketing & Administrative Personnel at Kodex Africa

About the Role: 

We are seeking a smart, creative, and self-driven Customer Experience, Marketing & Administrative Personnel to join our growing team. The ideal candidate will combine excellent administrative and communication skills with a flair for marketing — both physical and digital — to enhance our brand visibility and client engagement. 

Key Responsibilities: 

• Handle day-to-day administrative and customer service functions. 
• Manage client inquiries, communications, and follow-ups professionally. 
• Plan and execute basic marketing campaigns (online and offline) to promote Kodex Africa’s initiatives and programs. 
• Create and share engaging content on social media and other digital platforms. 
• Support in organizing events, outreach programs, and physical marketing activities. 
• Prepare and manage documents using Microsoft Office and Google Workspace (Docs, Sheets, Drive, etc.). 
• Maintain accurate records, reports, and handle assigned tasks with minimal supervision. 

Requirements: 

• Proficiency in Microsoft Office and Google Workspace tools. 
• Basic understanding of digital marketing (social media management, email marketing, or content creation). 
• Strong communication, writing, and organizational skills. 
• Creativity and ability to work independently