Chief Operations Officer (COO) at Sophie Michaels Consulting

Job Summary

• The Chief Operating Officer (COO) plays a critical role in the strategic leadership and operational management of the law firm.
• Reporting directly to the managing partner and senior partners of the firm, the COO is responsible for overseeing various aspects of the firm's operations to ensure efficiency, profitability, and long-term success.
• This role involves leading administrative, financial, and business development functions while collaborating closely with partners and other key stakeholders.

Key Responsibilities

Strategic Planning and Execution:

• Collaborate with the managing partner and executive team to develop and implement the firm's strategic vision, goals, and objectives.
• Drive strategic initiatives to enhance the firm's competitiveness, growth, and profitability.
• Monitor industry trends and market dynamics to identify opportunities and risks.

Operational Management:

• Oversee day-to-day operations of the firm, including administrative functions, and financial management.
• Develop and implement policies, procedures, and best practices to optimize operational efficiency.
• Ensure compliance with legal regulations, ethical standards, and firm policies.

Financial Management:

• Develop and manage the firm's budget, financial planning, and reporting processes.
• Monitor financial performance, analyze key metrics, and identify opportunities for improvement.
• Oversee billing, collections, and cash flow management to maximize revenue and profitability.

Human Resources Support:

• Support HR department with recruitment, training, and development initiatives.
• To support HR team to foster a positive and inclusive work culture that promotes collaboration, diversity, and professional growth.

Business Development and Client Relations:

• Partner with firm partners and other executives to develop and execute business development strategies.
• Cultivate relationships with key clients, industry stakeholders, and referral sources to drive growth and revenue.
• Monitor client feedback and satisfaction levels to identify opportunities for service improvement and client retention.

Risk Management and Compliance:

• Implement risk management protocols and controls to mitigate legal, financial, and reputational risks.
• Ensure compliance with regulatory requirements, professional standards, and ethical guidelines.
• Develop contingency plans and crisis management protocols to address potential emergencies or disruptions.

Qualifications

• Bachelor's Degree in Law, Business Administration, Management, or related field (advanced degree preferred).
• Extensive experience in law firm management or professional services leadership roles.
• Strong strategic planning and execution skills.
• Proven track record of financial management and budget oversight.
• Excellent leadership, communication, and interpersonal skills.
• Advanced knowledge of legal industry trends, regulations, and best practices.
• Familiarity with legal technology and innovation trends.
• Ability to collaborate effectively with diverse stakeholders and build consensus.
• Demonstrated ability to drive change and foster a culture of continuous improvement.