Cashier at Above Lifestyle

Key Roles & Responsibilities
Transaction Handling:

• Process customer payments using a POS system (cash, credit/debit cards, transfers, etc.).
• Issue accurate receipts, change, and handle returns or refunds in line with company policy.
• Maintain an accurate cash drawer and reconcile at the end of each shift.

Customer Service:

• Greet customers politely and assist with inquiries or concerns.
• Confirm and process takeout, dine-in, or delivery orders.
• Ensure a smooth and friendly checkout experience.

Order Management:

• Double-check orders before confirming payment to ensure accuracy.
• Collaborate with waitstaff and kitchen to track pending or special orders.
• Relay order issues or delays to customers and resolve complaints promptly.

Record Keeping & Reporting:

• Maintain accurate daily transaction records and submit reports to management.
• Assist with daily sales summaries, receipts balancing, and expense documentation.

Cleanliness & Organization:

• Keep the cashier station clean, organized, and stocked with necessary supplies.
• Ensure all promotional materials and menus are up to date and presentable.

Compliance & Security:

• Follow all cash handling procedures and company financial policies.
• Report suspicious transactions or discrepancies immediately.
• Maintain confidentiality and secure handling of customer data.

Requirements

• Previous experience as a cashier or in a customer-facing role (preferred).
• Basic math skills and proficiency with POS systems.
• Good communication and interpersonal skills.
• Strong attention to detail and organisational abilities.
• Ability to work flexible shifts, including evenings and weekends.