Business and Operations Analyst at Trainlance

RESPONSIBILITIES: 

• Assist in managing special projects, including crafting PowerPoint presentations, financial spreadsheets, reports, and meeting materials. 
• Aid in the preparation, reconciliation, and submission of expense reports. 
• Simplify complex tasks into actionable steps and foster collaboration across teams.
• Keep the GM informed about upcoming tasks, potential challenges, and monitor team progress. 
• Analyze data to produce insightful reports and actionable recommendations. 
• Uphold accountability by monitoring deadlines, timelines, and action steps. 
• Support the GM administratively, including managing receipts, invoices, and liaising with third-party providers.

REQUIREMENTS: 

• 3 to 5 years of professional experience in any field; experience with project management, events activation and coordination, youth engagement, and community service a plus
• Experience in operations and systems-building in a high-growth/scale environment
• A bachelor’s degree in any field with an excellent academic record
• Fluency in English (verbal and written); knowledge of other local languages a plus
• Relationship-driven: highly skilled communicator with a strong customer service focus and desire to do what’s best for our customers at all times
• Attention to detail: to ensure you deliver the best customer experience and promptly follow up on all the information they need
• Excellent communication and presentation skills: you can effectively articulate and  communicate ideas both verbally and in writing
• Interpersonal skills: you have a collaborative mindset and can work well with others
• Humility and openness to feedback: you are always looking to learn and have an insatiable curiosity and hunger to grow
• Innovativeness and creativity: you have a tendency to use your imagination to create or  introduce something new or different in any situation
• Project Management: Familiarity with the fundamentals of project management, including planning, execution, and monitoring.
• Ability to oversee a project from inception to completion, ensuring all objectives are met. Knowledge of and experience in using Asana is required.
• Data Presentation and Analysis: Proficient in collecting, interpreting, and presenting data in a clear and concise manner. Capable of using data visualization tools to represent information effectively. Microsoft Excel, Power BI and Looker Studio are your friends.
• Multitasking Capabilities: Demonstrated ability to handle multiple tasks or projects at once, ensuring each is progressing as planned. Skilled in switching between tasks seamlessly without losing focus or momentum. 
• Experience with Asana and Microsoft Excel software is COMPULSORY