Barman at Efezi Southsea Nigeria Limited

Job Summary

• The Barman is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests while ensuring excellent customer service, maintaining bar cleanliness, and supporting the profitability of the bar operation.

Key Responsibilities

• Prepare and serve drinks according to established recipes and standards.
• Attend to guests promptly and professionally.
• Recommend beverages and promote bar specials to customers.
• Ensure the bar area is clean, organized, and well-stocked at all times.
• Monitor beverage inventory and report shortages to management.
• Receive and properly store bar supplies and stock.
• Operate the Point of Sale (POS) system and process guest payments accurately.
• Maintain accurate records of sales and stock movements.
• Ensure compliance with health, safety, and hygiene standards.
• Prevent wastage, breakages, and unauthorized use of bar stock.
• Assist in stock-taking and inventory reconciliation.
• Handle guest complaints professionally and escalate issues when necessary.

Qualifications and Experience

• Minimum of SSCE, OND, or equivalent qualification.
• Previous experience as a Barman in a hotel, bar, lounge, restaurant, or hospitality establishment.
• Knowledge of cocktail preparation and beverage service is an added advantage.
• Training or certification in food and beverage service will be an added advantage.

Required Skills and Competencies:

• Knowledge of alcoholic and non-alcoholic beverages.
• Excellent customer service and interpersonal skills.
• Good communication and sales skills.
• Ability to mix and serve drinks efficiently.
• Basic cash-handling and record-keeping skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure in a fast-paced environment.
• Good organizational and time-management skills.
• Ability to work effectively as part of a team.
• Knowledge of bar hygiene, safety, and stock-control procedures.