Barista (Speciality Coffee Professional) at Mai Shayi Coffee

Job Summary

• We are seeking a skilled, passionate, and globally minded Barista to join our team and deliver world-class specialty coffee experiences.
• At Mai Shayi Coffee Roaster’s Limited, a Barista is not simply a beverage maker, You are:
  • A craft professional
  • A guest experience curator
  • A brand ambassador
  • A specialty coffee educator
• You will be responsible for preparing exceptional coffee and tea beverages with precision and consistency, delivering outstanding hospitality, and maintaining the highest standards of cleanliness, efficiency, and professionalism.
• This role requires technical expertise, attention to detail, speed under pressure, and a genuine passion for specialty coffee.

Key Responsibilities
Specialty Beverage Craftsmanship:

• Expertly prepare and serve espresso-based beverages, pour-overs, manual brews, signature drinks, and specialty teas with precision and consistency.
• Dial in espresso daily, monitor extraction quality, and adjust grind size and yield for optimal flavor.
• Maintain high standards in milk texturing, latte art, and beverage presentation.
• Ensure consistency in taste, temperature, and visual appeal in every cup served.

Equipment Operation & Maintenance:

• Operate and maintain professional espresso machines, grinders, and brewing equipment in line with global best practices.
• Ensure optimal performance of equipment through routine calibration and cleaning.
• Adhere strictly to food safety, hygiene, and workplace safety standards.

Guest Experience & Coffee Education:

• Deliver warm, confident, and professional service at all times.
• Engage guests with knowledge of coffee origins, processing methods, roast profiles, and flavor notes.
• Make informed recommendations tailored to guest preferences.
• Handle guest feedback professionally and contribute to service recovery where necessary.

Café Operations & Team Collaboration:

• Maintain a clean, organized, and well-stocked coffee station at all times.
• Support smooth service flow by working closely with hostesses, servers, kitchen staff, and management.
• Assist with opening and closing procedures, including inventory checks, cleaning schedules, and restocking.
• Contribute to maintaining a premium, luxury café environment.

Continuous Learning & Brand Representation:

• Continuously develop knowledge of specialty coffee, brewing methods, and machine technology.
• Participate in internal training sessions and certification programs.
• Represent the Mai Shayi Coffee brand with professionalism, confidence, and integrity.

Core Requirements

• Prior experience as a Barista is an added advantage.
• Strong understanding of espresso extraction and milk texturing
• Passion for specialty coffee and hospitality
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, high-end environment
• High level of personal grooming and professional presentation
• Flexible and willing to work across multiple locations if required

Preferred (But Not Mandatory):

• Certification in specialty coffee (SCA or equivalent)
• Experience with high-end espresso machines
• Knowledge of manual brewing techniques ( Chemex, AeroPress, etc.)
• Experience in luxury hospitality environments.