Administrative Officer (Charity Organization Experience) at West Africa Vocational Education (WAVE)

JOB SUMMARY:

Our client is seeking an Administrative Officer to provide comprehensive administrative support. The ideal candidate will assist in the smooth running of the organization’s services and contribute to the implementation of its objectives. This position is integral to the organization’s day-to-day operations.

SALARY: 140,000

RESPONSIBILITIES

• Sorting, acknowledging, responding to, or redirecting incoming mail as appropriate.
• Answering telephone calls and transferring to the appropriate member of the executive council, ensuring inquiries are dealt with promptly.
• Organizing periodic Executive Council and Trustee meetings, preparing agendas, compiling and taking minutes, and ensuring reports are distributed in advance.
• Maintaining a record of all non-members’ donations and ensuring proper acknowledgment letters are sent out.
• Keeping a record of members\' monthly donations and liaising with those with outstanding payments in collaboration with the treasurer.
• Maintaining up-to-date records of regular monthly donations to other organizations and ensuring timely deliveries.
• Assisting in planning and executing events as directed by the Executive Council.
• Collaborating with the secretary to develop and distribute the monthly newsletter to all members.
• Managing and updating accounts across social media platforms: Twitter, Instagram, Tumblr, Facebook, LinkedIn, YouTube, Google+, Pinterest, WhatsApp Group, and any other platforms directed by the Director of Public and Government Relations.
• Administering the creation and publishing of high-quality content across platforms.
• Supporting the Director of Public and Government Relations in monitoring and posting updates on online forums.
• Assisting the Director of Public and Government Relations in developing a social media strategy and ensuring consistent messaging.
• Maintaining proactive communication on all allocated social media accounts.
• Staying updated on trends and developments within the social media field, relevant to the organization\'s goals.
• Promptly escalating issues or problems to the chairperson or relevant Executive Council members as they arise.
• Performing any other duties deemed necessary by the Executive Council.

REQUIREMENTS

• A degree in any subject.
• Experience in charity organizations and social media management is preferred.
• Proficiency in MS Office (Word, PowerPoint, Excel, Outlook).
• Strong computer literacy, particularly in email, internet, and basic website maintenance.
• Excellent written and oral communication skills with the ability to write clear reports.
• Strong organizational, planning, and problem-solving skills.
• Detail-oriented with a proactive approach.
• Ability to build and maintain relationships with stakeholders.
• Passion for the mission and objectives of the organization.