Front Office Personnel/Receptionist at TACADE Consulting ltd

Job Description

• The ideal candidate will be tasked with general clerical duties, such as arranging letters, memoranda, invoices etc.
• He/she will operate office equipment and complete general office work.
• Additional duties may include answering telephones and data entry, serving of visitors by greeting, welcoming, and directing them appropriately and maintaining of security and telecommunications system.

Duties & Responsibilities

• Maintain records of customer information and documentation regarding customer database.
• Maintain knowledge of industry trends as products evolve.
• Maintains supplies by checking availability of stock and materials.
• Serves customers by backing-up receptionist; answering questions, confirming customers’ orders and keeping customer informed.
• Work with Reporting Managers to assist them in carrying out their responsibilities related to training and customer needs.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments.
• Overseeing cleaning of the office.
• Printing students’ materials before every class.
• Making bank deposits where necessary.
• Taking pictures in every class graduation and organizing and uploading same on social media and website.
• Updating social media page and replying to enquiries.

Required Education and Experience

• At least one year of general office experience
• HND in Administrative related course

License/Certifications Required:

• Background Check.

Desired Skills and Qualities:

• Commitment to TACADE Consulting mission and vision and a passion for learning.
• Excellent verbal and written communication, and office experience.
• Demonstrated critical skills in documentation and typing.
• Strong computer skills including proficiency in Microsoft Word and Excel.
• Able to document information from customer requests forms and other means of contact.
• Maintain great skills giving attention to detail and administrative writing skills.
• Multi-tasking and ability to work under pressure.

Working Conditions

• 64 hours/week
• Weekend hours required as needed
• Occasional overtime required
• Sitting and typing required for several hours per day