Information Communication Technology Engineer at Promasidor

ICT Engineers keep Promasidor’s ICT infrastructure and productivity software running smoothly. They install, maintain and improve hardware, operating systems, networks and end-user applications, while giving responsive support to colleagues. Successful candidates will be appointed Junior Or Associate level according to their experience and capability.

Key Responsibilities & Activities

• Provide first-line help-desk support, log and resolve incidents, escalate when needed
• Install and configure PCs, printers, scanners; keep OS patches current; monitor backups
• Deploy and update Microsoft 365 tools; give basic user guidance.
• Plan and execute routine maintenance, troubleshoot LAN/WAN issues, optimise performance.
• Maintain full lifecycle date, drive cost-effective utilisation
• Keep an accurate inventory; assist with procurement and disposal.
• Contribute to roll-outs and upgrades under guidance
• Record configurations and fixes.
• Spot day-to-day improvement opportunities.
• Lead assigned project tasks and hot agreed milestones.

Job Requirements

• Bachelor's degree or higher diploma in IT, Computer Science or related field
• 2-4 years in IT support role
• CompTIA Network+ or similar certificate
• Ability to work in Lagos fully On-site.