Human Resources Services Specialist at Schneider Electric Nigeria

Ref No: 004AQ3

Job Description
HR Service Delivery:

• Drive the HR transformation program to deliver a global productivity on the function (HR Offer, Lean the processes, define R & R, Size the organizations, Change Management, Performance KPI’s, payroll policy).
• Deploy the Shared Services Center by centralizing activities such as Admin/Payroll, HRIS, Talent acquisition (hiring/mobility), learning & development delivery, employee direct and helpdesk, Rewards delivery and change management.
• Main Run Missions include:
  • Realize high level of Sourcing, animate the Mobility process and the Employee branding
  • Deliver service in Payroll and Administration (inc. Learning & Development delivery) to all employees
  • Optimize efficiency and costs (processes, standardization, digitation, lean…)
  • Deploy HRIS strategy, employee direct call centres, HR Metrics & Data quality
  • Reward Operations: Run data gathering, implement compensation changes
• Define Service level agreements, communicate and negotiate with internal customers and set up efficient performance metrics.
• To educate and assist other Shared Services team members of other streams ensuring the skills are adapted to the new business goals.

Management System:

• To keep up to date with developments with respect to the management system, as well as apply the policies and procedures relevant to the position.
• To communicate improvement possibilities with respect to the management system to the relevant process owner or directly to quality & customer satisfaction and participate in improvement initiatives.
• In constant partnership with his/her business leader, proposes efficient HR solutions (costs / time) that are suited to the business challenges and guarantees the application of Group HR policies.

PeopleLink, Helpdesk, Support:

• HR Helpdesk to HR, Managers and Employees providing through phone and self service

Other Human Resources Responsibilities & Projects:

• To drive end-to-end recruitment and onboarding process.
• To implement and maintain formal and informal communication mechanisms to encourage open channels of communication with staff and to handle staff queries.
• To assist in ensuring that the performance management system is applied fairly and correctly; education of employees on the use and maintenance of the performance appraisal system.
• To assist in ensuring that the organisation’s compensation and benefits policies, including short term incentive plans (STIP) are implemented.
• To assist with the implementation and improvement of compensation, benefits and administration systems.
• Contribute to employees’ professional development, focusing more specially on high potentials and talents. Ensure the right resources are at the right jobs within the entity. Facilitate internal mobility.
• Identifies training needs; Plans, develops and conducts in-house training programs.
• To assist with the development, implementation and maintenance of an Induction programme to ensure that all employees remain abreast of the organisation’s internal structures, management, objectives, policies and procedures.
• Manage labour relations and legal aspects for the entity. Ensure compliance to Occupational Safety & Health.
• To remain up to date on staff welfare issues and provide support as and when necessary.
• Developing, writing and implementing company policies and procedures.
• To assist with Human Resources projects as and when required e.g. driving the organisation’s principles of responsibility, One Voice Campaign, etc.
• To ensure that all standard operating procedures are adhered to as well as all professional standards are maintained in all business situations.

Education & Experience
Education:

• Undergraduate business degree in Human Resources or Social Sciences OR Post Graduate Diploma in Human Resources Management

Experience:

• Minimum of 5 years relevant Human Resources experience.

Knowledge:

• Relevant Legislation
• Human Resources processes and procedures
• Payroll & Post payroll Management
• Cost and time effective recruitment methods

Skills:

• Planning and Organising
• Verbal and Written Communication
• Computer Literacy
• Interpersonal Skills
• Time Management
• Analytical Thinking