Retail Store Manager at WOW Jobs

Details:

Our client is an international gaming and lottery company.

Job Details: To operate the store in accordance with company and brand policies and procedures, motivating and leading the store staff team in order to ensure net sales and shop staff cost control, while allowing functional managers to provide excellent service to consumers, present the brand and its products to the best levels.

Responsibilities

• Manage shop floor staff
• Operate the store and manage goals and priorities to achieve the Sales targets in units and in values
• Organizing the shop and planning tasks efficiently to allow sales staff to focus primarily on serving the customers and selling
• Ensuring the presentation and visual merchandising is executed in accordance with company and brand policies
• Maintaining and encouraging positive attitudes towards the Brand and the merchandise
• Lead by example, live the brand
• Ensure rules principles and guidelines on the cashiers activities
• Organize cost control via optimizing shop staff presence planning
• Ensure compliance with all operating standards, policies, and procedures, which include:
• Ensuring the safekeeping and protection of all company assets (owned or rented)
• Ensuring that all in-store systems are used, updated and maintained in the correct way at all times by appropriate and properly trained staff
• Execution of various administrative tasks (Receiving goods, handling vouchers, following banking procedures, POS Merchant cards, handling product complaints, proper reporting etc.)
• Replenishing sold items from the stock room and where required ordering them at the central retail merchant
• Organizing, managing, developing and staffing the store in line with corporate guidelines and values in order to be equipped for current and future business challenges and contribute to the optimization of results.
• Creating a transparent, proactive and motivating environment where staff can take responsibility,
• Leading, managing and coaching the sales team to develop “best practices”
• Motivating and inspiring the shop staff team
• Setting clear goals and targets for employees
• Controlling the daily tasks of the staff and providing regular feedback and evaluations of their performance
• Maintaining proper staff planning to ensure correct staffing of the shop at all times

Experience
At least 5+ Years' experience in Retail store management, gaming/lottery business experience is an advantage
Qualification(s)
Bachelor's Degree in any discipline from a good University