Client's Relations Officer at Soteria Eye Clinic

Location: Warri, Delta

Responsibilities

• To maintain a friendly and courteous demeanour at all times.
• Make sure patients feel welcome and comfortable.
• Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
• Ensure patients are promptly reminded of their review and glasses due dates.

Qualifications and Skills

• Applicant must have a minimum of HND or equivalent. Proficient in English (oral and written)
• Strong communication skills and people skills
• Excellent phone etiquette
• Ability to multitask
• Ability to remember bookings
• Ability to pay attention to details.
• Good customer service orientation.
• Good computer skills.