Front desk Officer at Fosad Consulting October, 2016

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- Front desk Officer at Fosad Consulting
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Posted: Oct 25, 2016

Deadline: Not specified
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Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
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Front desk Officer
- Job Type Full Time
- Qualification
- Experience 0 - 2 years
- Location Abuja
- Job Field Administration / Facilities , Customer Care, Success and Service
Job Description
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner.
- Prepares customer service summary reports.
- Co-ordinates the handling of difficult and/or unusual situations.
- Ensures and provides quality service to both internal and external customers.
- Handle inbound customer service calls with professionalism.
- Answer customer inquiries and follow through on requests.
- Sending out messages to customers; Birthday, Seasonal or any other messages promptly.
- Take thorough notes and promptly forward action items that need to be handled by others.
Qualifications
- A minimum of OND/HND degree
- 0-2 years work experience
- Additional Information
JOB SKILLS AND REQUIREMENTS
- Strong analytical skill
- Excellent communication skills
- Negotiation skills
- Attention to details is key
- Good leadership skill
- Planning and management skills
The role is open to only candidates residing in Abuja
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Interested and qualified? Go to Fosad Consulting on www.smartrecruiters.com to apply

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Front desk Officer at Fosad Consulting

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