Banquet Coordinator at Bolton White Hotels & Apartments

Job Summary

• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Respond to and try to fulfill any special banquet event arrangements.
• Ensure Set up banquet area/room, cleanliness and proper set up of furniture/equipment.
• Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems.
• Document pertinent information in appropriate department logbook.
• Develop and maintain positive working relationships with others, and support team to reach common goals.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Ensure adherence to quality expectations and standards.
• Stand, or walk for an extended period of time.

Requirements

• Candidate must possess a Degree in Catering and Hotel Management.
• Minimum of 3 years work experience in that capacity