HR Business Partner: Western Region at Multichoice

Job description

The key accountabilities, interfaces and measures of this role are further elaborated below:

Key Accountabilities

• Contribute to the Regional business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
• Diagnose business challenges and together with HR COE craft solutions and see through execution
• Translate business and HR strategy into a clear annual HR operational plan
• Manage HR strategy execution through In country HR management
• Implement regional initiatives and strategy
• Manage the local introduction of new or revised Human Resources Policies and Procedures to support business processes
• Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation
• Support the regional management in forecasting and planning the talent pipeline requirements in line with the business strategy
• Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
• Facilitate and promote employee engagement and feedback
• Provide expert advice and coaching to management where appropriate
• Advice and support line managers in the handling of Employee Relations matters. Support business to resolve conflict at the earliest opportunity
• Ensure execution of Performance Management philosophy and processes
• Monitor and analyse regional employment data with recommendations for future action
• HR Reporting (monthly, training, assessments, projects)

Key Measures/KPIs

• Alignment of business objectives to employee objectives
• The number of interventions successfully implemented
• 70% employee engagement and low employee complaints
• The number of project implemented smoothly and effectively.
• The average time spent on Employee Relations cases.

Key Internal Contacts

• MultiChoice Centre of Excellence
• MultiChoice Regional Director and General Managers
• MultiChoice Africa Regional Offices (Including joint ventures, franchises and agents)
• MultiChoice Africa HR Teams
• MultiChoice Africa employees and Employee Bodies

Key External Contacts

• Recruitment agencies
• HR Vendors

QUALIFICATIONS & EXPERIENCE

The incumbent is required to have the following qualifications and experience level:

• Minimum degree in Human Resources, Business Management or other relevant field.
• Minimum 6 years in a HR role in a comparable environment, 3 years at senior management

SKILLS & ABILITIES

• The incumbent should have demonstrated the following competencies:
• Excellent understanding of the various African operations
• Flexibility to be able to travel
• Business acumen and delivery
• Hand-on experience with various Talent Management systems
• Strong understanding of HR systems
• Excellent knowledge of labour laws in the relevant countries of operation
• HR and Company policies and procedures