Business Services Intern at RS Hunter Limited

The Business Services Intern reports directly to the Chief Operating Officer (COO) and is responsible for executing the client services and other business management strategies of the organization.

RESPONSIBILITIES

The objective of this role is to support the efficient and effective running of the organization’s business and foster a work environment where team members can do their best work in providing unprecedented services to our clients.  The scope of this role covers the management of the coaching business, some aspects of financial management, day to day office operations and human resource administration.

• Plan, schedule and organize Executive Coaching sessions. Act in client services capacity, scheduling appointments, preparing contracts and reports and following up on client inquiries.
• Maintain corporate float. Keep track of office expenses daily and maintain adequate supporting documentation such as receipts and invoices. Report on office expenses monthly to the COO and CEO.
• Manage vendor relationships and accounts payable to ensure efficient and effective cash management.
• Manage accounts receivable and ensure timely receipt of payments from customers.
• Oversee business office operations. Maintain the office and office equipment in excellent working conditions.
• Implement the telecommunication and transportation policies of the organization effectively and efficiently.
• Ensure adequate supply of power in the office by scheduling regular maintenance of inverter and generator, keeping adequate supply of fuel.
• Finalize the development of a code of conduct manual for the organization.
• Manage the internal training plan and calendar for the organization.
• Enhance staff engagement by soliciting budget for, plan and execute semi-annual team morale event and ensure that birthdays and important anniversaries are celebrated.
• Handle required registrations with government agencies and other relevant professional organizations and manage ongoing relationships with them.
• Support program management plans especially in peak season.

Major Work Outputs: Monthly Expense Report, Weekly Accounts Payable Report. Weekly Accounts Receivable and Invoice Report, Scheduled Coaching Sessions, Coaching Reports/Documents, Implemented Internal Training Plans, Celebrated Birthdays, Team Morale Event, Corporate Registrations.

PERFORMANCE METRICS:

The performance of the Business Services Intern will be measured as follows:

• Timeliness, Accuracy And Insightfulness of Reports
• Efficient Running of the Office (Limited disruption of work and service)
• Cost Management
• Employee Satisfaction
• Timeliness and Integrity of Scheduled Activities
• Effective Records Management
• Effective Cash Flow Management Cycle
• Customer Satisfaction
• Timely Completion of Corporate Registrations

REQUIREMENTS:

• Minimum of 2^nd Class Upper in an Undergraduate Degree from an accredited University.
• Business related degree provides added advantage.
• Basic Competence in:
• Oral and Written Communication
• Decision making
• Scheduling
• Analysis/Reasoning
• Accountability & Dependability
• Attention to Detail
• Ethics & Integrity
• Self-Management
• Adaptability and Flexibility
• Planning and Organizing
• Results Focus & Initiative
• Teamwork and Collaboration
• Learning and Continuous Development
• Relationship Building
• Excel, Word, Outlook and PowerPoint

DURATION: 12 Months (Paid Internship)