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Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high speed broad...
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Locations: North (Sokoto, Makurdi-Benue, Borno & Bauchi)
Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in-store experience at all contacts with complete query resolution.
A Bachelor’s degree
Minimum of 2 years work experience in a Customer Service environment.
Ability to work with minimal supervision
Good analytic, report writing and problem-solving skills
Good understanding of business processes
Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.