Human Resource Officer at Norwegian Church Aid ('NCA')

Location: MMC, Borno with some travels to deep-field locations
Department / Sector: Operations
Reporting to: HR/Admin Coordinator
Start date: January 2, 2020 or earlier

Job Purpose

• The Human Resources Officer will provide Human Resource operational support to the HR/Admin Coordinator in the areas of Human resource management for the NCA.
• Responsible for personnel support, file management, recruitment and selection processes, verification of certificates, reference and background check, payroll administration and general HR matters concerning NCA and staff.

Responsibilities
Employee relations:

• Ensure that all relevant sectors and units conduct robust induction of new staff to the Country office
• Ensure that all new hires settle in as quickly as possible. Work closely with managers to assign mentors to new hires
• Raise PRs in a timely manner for HR welfare packages
• Ensure comprehensive and constructive probationary period reviews are completed on time by sending frequent reminders and updates to line managers
• Follow up all changes to staff contracts (including changes to job descriptions and job titles, contract extensions and terminations).
• Liaise with relevant supervisors to ensure staff exit procedures are followed, this includes ensuring de-briefs are conducted by line managers/supervisors for staff leaving the organization (including end dates, outstanding leave, money and assets owed to programme returned), ensure that all necessary clearances are finalized.
• Contribute to the development and improvement of innovative and flexible personnel policy and practice
• Ensure staff compliance with HR policies and deal with infringements with support from the HR/Admin coordinator

Recruitment of staff:

• Identify appropriate channels for new position adverts and support in attracting the best personnel
• Liaise with Government agencies on recruitment and statutory regulations
• Responsible for the drafting of all contracts, ensure all reference and background checks are done
• Ensure that national staff are recruited in a timely manner following internal procedures and guidelines
• Support managers in longlisting and interviews
• Participating on interview panel for certain positions
• Ensure compliance with recruitment processes and maintain comprehensive records of all interview processes

File Management:

• Create personnel file for each hire
• Maintain accurate and up-to–date personnel records on all staff
• Ensure that all documents in the staff files are complete and in line with the HR personnel file checklist
• Update staff files regularly with all necessary correspondences
• Ensure that staff files are closed and maintained properly when staff exit the organization
• Ensure that documents in staff files for staff that have exited the organization are destroyed in accordance to the provisions of the GDPR

Coordination and representation:

• Timely payroll preparation every month.
• Preparation of all attachments for the statutory deductions
• Requisitioning for payment and eventual remittance of the statutory deductions to the relevant statutory bodies within the timelines
• Support review of national staff salaries as may be required
• HMO management ensuring that staff receive quality health care from the health provider by acting as a liaison between the organization and the HMO
• Official communication to staff on various matters public holidays, information from management, recruitment etc.

Requirements

• 3 years’ experience in HR or similar position
• B.Sc. in any relevant course
• Experience of establishing and updating personnel systems for an Organization
• Experience of recruiting, interviewing and selecting staff.
• Excellent communication skills, able to communicate with sensitivity, discretion and respect for confidentiality.
• Strong interpersonal skills, able to build relationships across different groups of people.
• Proven adaptability and stamina in demanding situations.
• An interest in and ability to grasp the complexity of different HR situations, policies and practice and communicate this well to staff.
• Ability to work on your own initiative as well as in collaboration with others.
• Fluency in English.
• Advanced proficiency in Microsoft Office
• Familiarity with general legal employment concepts

NCA’S Commitments
NCA is committed to following the following policies, standards and commitments and all staff are equally expected to conform to their requirements:

• Humanitarian Accountability Partnership (HAP)
• Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs) in Disaster Relief
• ACT Alliance Code of Conduct
• SPHERE Humanitarian Charter and Minimum Standards in Disaster Relief
• NCA Nigeria Security Plan
• NCA Nigeria Staff Handbook