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  • Posted: Jun 18, 2019
    Deadline: Not specified
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    Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human Resources function. HCP is the successor firm of the erstwhile Executive Selection and Training Services group of KPMG in Nigeria. The Group existed as the Executive Selection unit within Arthur Anders...
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    Relationship Manager

    Responsibilities

    • Understand customers’ needs and develop plans to address them
    • Resolve customers’ complaints quickly and effectively
    • Identify key staff in client companies to cultivate profitable relationships
    • Forward upselling and cross-selling opportunities to the sales team
    • Promote high-quality sales, delivery, payment and customer service processes
    • Manage customer business communication and collaborate to ensure customer satisfaction
    • Handle and follow-up with customers’ invoice and payment
    • Handle daily, weekly and monthly reconciliation issues with customers

    Requirements

    • A first degree in any discipline from a reputable institution
    • Minimum of 5 years Sales/ Marketing experience
    • Excellent use of Microsoft Office applications
    • Excellent written and oral communication skills
    • Strategic thinker with good analytical and problem solving and skills
    • High self-organisation and self-motivation
    • Process driven and goal oriented with ability to work under little or no supervision
    • A change agent and influencer with strong research orientation

    Method of Application

    Applicants should send CVs to recruitment@hcp-ng.com using the job title as subject of the mail

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