L1 L2 Engineer Remote Support at GVA Partners

Job Description:

•     Tier 1 escalation engineer that will provide technical support on a team that provides operational support and NOC style monitoring to multiple remote customers all over the world.
•     Will be go-to point person other engineers can escalate complex network problems to.
•     Good business judgment, a comfortable, open communication style, and a willingness and ability to work with teams and on own without supervision.
•     Strong EIGRP, OSPF, and BGP routing protocol experience.
•     Strong troubleshooting skills in multi-vendor data center environments.
•     Strong knowledge of LAN switching protocols and technologies (VTP, STP, and vPC)
•     Knowledge of management protocols: SNMP, NTP, Syslog, DNS, SSH, Telnet
•     Demonstrate a willingness to transfer knowledge and coordinate with Tier 2 and 3 engineers.
•     Experience working with a global team with many diverse members.
•     Demonstrate industry awareness and and knowledge of current networking trends.
•     Strong written and communication skills.