• Job Vacancies at Protege Professionals

  • Posted on: 10 March, 2015 Deadline: 20 March, 2015
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  • Protege Professionals, a Dry Cleaning / Laundry Service company dedicated to ensuring best practice in its Operations, and Service output currently seeks the service of an enthusiastic and innovative Senior Level Manager to fill the role of:

    Business Manager

     

    Job Responsibilities

    •     To develop strategies to increase sales opportunities, identify new business opportunities and manage the operational activities of different teams.
    •     To manage customer service department at the head office and work closely with other department heads and branch supervisors
    •     To co-ordinate head office & branch operations, daily report writing, sales and incidence reports.
    •     Liaise with the Accounting department on Stock-taking of consumables, product items for sales, over-due garments
    •     Manage customer service issues, customer database, and marketing efforts at increasing daily sales
    •     Manage, maintain, and ensure judicious use of company resources and property used to run the daily operations
    •     Report to Management at the Head Office
    •     Undertake Training of new staff members on the use of the retail EPOS, Dry Stream and the standard LHC SOP.
    •     Suggest and implement strategies/processes for optimal business performance.
    •     Utilities maintenance and management.
    •     May be required to handle cash for safe-keeping.
    •     Handle the marketing of the company’s products and services and related businesses to customers in your jurisdiction/branch.
    •     Supervision of head office and branch staff and management of employee related issues.
    •     Business development and growing new business ideas.

    Required Qualifications & Experience

    •     Bachelor's Degree in Marketing, Business Administration, Management or related fields.
    •     At least 5 years experience in business development, marketing and administration in the service industry.
    •     Should possess essential Management skills such as Leadership and Team Building.
    •     Must possess strong marketing flair, knowledge of the market terrain and negotiation skills.
    •     High energy with hands-on approach to responsibilities.
    •     Verifiable track record of success.

     

    go to method of application »

    Vendor Accounts Manager

     

    Job Description

    •     To develop strategies to increase sales opportunities through direct relationship with the vendors.
    •     Candidate will generate new vendors account, develop and improve the way in which our client performs its e-commerce business.
    •     Negotiate best deals, maintain and manage vendors relationships. Add new vendors to the sites & new product lines. Responsible for marketing strategies for the promotion of the Web. Act as a brand ambassador for the company.

    Job Responsibilities

    •     Lead the sales/vendor tie-ups, meeting the revenue & margin targets, manage relationships with super stockists & distributors
    •     Drive business development activities, conduct marketing activities, generate & identify sales leads
    •     Manage customer relationships to identify opportunities for e-commerce growth.
    •     Develop strategies to increase sales opportunities

    Contract Management:
    Manage the vendors' responsibilities outlined in the contract, statement/scope of engagement. Authoring contract documents, including service level exhibits, statements of work, and examples. Respond to and manage vendor queries regarding the products on the website in a timely manner; develop business proposals for new and existing vendor companies.

    Financial and Quantitative Analysis:
    Understanding the financial rationale for decisions, extrapolating internal and vendor costs to develop this analysis using it for price setting and variation. Performing product quality tests, evaluating all terms and conditions of product listings, keep track of vendor product uploads on the back end of company's website.

    Relationship Management:
    Act as interface between vendors and the company, keep vendors informed on developments in the organization or changes in market conditions that might affect demand for vendors' products or services. Regular appraisal of vendors in compliance with company's Standard Operating Procedure, Consistent request for product/prices updates improving efficiency and reducing the risk of excess capacity or supply shortages.

    Required Qualification & Experience

    •     Bachelor's Degree in Marketing, Business Administration, Management or related fields. Masters/MBA degree will be an added advantage
    •     At least 3 years experience in E-commerce industry or 5 year experience in FMCG
    •     Successful experience in the business-to-business sector
    •     An innate sense to go above and beyond to provide vendors with exceptional customer service
    •     Experience managing vendor relationships
    •     Impeccable verbal and written communication skills
    •     Verifiable track record of success in vendor management

    go to method of application »

    Business Development and Sales Manager

     

    Job Responsibilities

    •     To develop strategies to increase sales opportunities through direct marketing, identify new business opportunities, manage existing sales team and business accounts, also act as a brand ambassador.
    •     Also manage customer relationships to identify opportunities for e-commerce growth and develop strategies to increase sales opportunities

    Marketing/Sales Plan Development:
    Develop business marketing plans and champion implementation of such plans in coordination with Senior Management to achieve revenue goals, Assist in the company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, and web site elements.

    Analysis:

    •     Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth, products sales and problem resolution; continually conduct research on the market to identify new business opportunities and make recommendations for capitalizing on these opportunities.
    •     Make recommendations to the Company based on your market studies about New Product Development (NPD) and champion the concept development, product/service development and marketing plans for new products/services.

    Communication:

    •     Generate a database of prospects (individuals, companies, participating Vendors) and develop formal communication channels with them to apprise them of the advantages of the products or services available on the website.
    •     Ensure each lead is monitored and followed up on to close business deals.
    •     Develop creative and effective strategies for customer relationship management and customer retention to ensure repeat business. This will include interviewing them to get and log their feedback and incorporate these into the growth, marketing and new product development plans.

    Budgeting:
    Prepare the annual marketing budget which will include forecast for product line sales, category sales, business turnover and tracking the expenses against the budget, Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.

    Relationship Management:
    Maintain a knowledge repository of clients, referrals, Vendors, prospects and presentations that will be catalogued in an orderly manner to ensure easy accessibility by other staff as required; supervise the client relationship management database and utilize it to manage customer contacts and mailing lists. Participate in industry forums, client discussions, and conferences as a representative of the organization, as and when required, hire, and train and guide the marketing and business development associates.

    Required Qualification & Experience

    •     Bachelors Degree in Marketing, Business Administration, Management or related fields. Masters/MBA degree will be an added advantage
    •     At least 3 years experience in e-commerce industry or 5 years experience in FMCG
    •     Should be a self-starter, driven and very goal focused
    •     Must possess strong ICT skills needed for database management in e-commerce, strong marketing flair, pro-active decision making, strong communication skills.
    •     Demonstrate the ability to engage sales management, marketing and finance.
    •     Able to clearly demonstrate an ability to engage wider teams.
    •     Experience of working within complex structures and is able to identify key stakeholders
    •     Impeccable verbal and written communication

     

    go to method of application »

    Business Development Manager (Sourcing Vendors for E-commerce)

     

    Job Description

    •     To develop strategies to increase sales opportunities through direct relationship with the vendors.
    •     Negotiate best deals, maintain and manage vendors relationships. Add new vendors to the sites & new product lines.
    •     Responsible for marketing strategies for the promotion of the Web.
    •     Act as a brand ambassador for the company.

    Responsibilities

    •     Lead the sales/vendor tie-ups, meeting the revenue & margin targets, manage relationships with super stockists & distributors
    •     Drive business development activities, conduct marketing activities, generate & identify sales leads
    •     Manage customer relationships to identify opportunities for e-commerce growth.
    •     Develop strategies to increase sales opportunities

    Contract Management:

    •     Manage the vendors' responsibilities outlined in the contract, statement/scope of engagement. Authoring contract documents, including service level exhibits, statements of work, and examples.
    •     Respond to and manage vendor queries regarding the products on the website in a timely manner; develop business proposals for new and existing vendor companies.

    Financial and Quantitative Analysis:

    •     Understanding the financial rationale for decisions, extrapolating internal and vendor costs to develop this analysis using it for price setting and variation.
    •     Performing product quality tests, evaluating all terms and conditions of product listings, keep track of vendor product uploads on the back end of company's website.

    Relationship Management:

    •     Act as interface between vendors and the company, keep vendors informed on developments in the organization or changes in market conditions that might affect demand for vendors' products or services.
    •     Regular appraisal of vendors in compliance with company's Standard Operating Procedure, Consistent request for product/prices updates improving efficiency and reducing the risk of excess capacity or supply shortages.

    Qualifications/Experience

    •     Bachelor's Degree in Marketing, Business Administration, Management or related fields.
    •     Masters/MBA degree will be an added advantage
    •     At least 3 years experience in E-commerce industry or 5 year experience in FMCG
    •     Successful experience in the business-to-business sector
    •     An innate sense to go above and beyond to provide vendors with exceptional customer service
    •     Experience managing vendor relationships
    •     Impeccable verbal and written communication skills
    •     Verifiable track record of success in vendor management

     

    Method of Application

    Interested and qualified candidates should send their applications and CV's to: recruitment@protegeprofessionals.com using for example Business Development Manager (Sourcing Vendors for E-commerce) as the subject reference.

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