Retail & Wholesale Sales Supervisor at Ribap Networks Limited

Role Overview

The Sales Supervisor will oversee store sales activities, supervise junior sales staff, support both retail and wholesale customers, and ensure proper sales and inventory processes are followed.

This role requires someone who is organized, customer-focused, and able to lead a small retail team.

Responsibilities

• Supervise junior sales associates
• Manage daily store operations
• Ensure the store opens and closes on schedule
• Assist customers with product selection
• Support both retail and wholesale customers
• Record all sales transactions using the POS system
• Monitor store inventory and request stock when needed
• Ensure the store remains clean and well organized
• Submit daily sales and operational reports to management
• Technology Platform used in the business:
• Loyverse POS integrated and optimized by Ribap Solutions

Requirements

• Previous retail or sales experience required
• Experience supervising staff is an advantage
• Strong customer service and communication skills
• Ability to manage a small team
• Basic technology skills

Salary & Benefits

• Monthly Salary
• ₦140,000 (Gross)
• Additional performance-based commissions may apply.

Working Hours

• 8:45 AM – 6:00 PM
• Employees are expected to arrive by 8:45 AM to prepare the store for opening.
• The store opens to customers by 9:00 AM.
• Closing begins at 5:45 PM and ends by 6:00 PM, unless a customer is still being served.

Leave Policy

• Annual Leave
• 10 working days per year
• Sick Leave
• 5 days per year

A medical report is required if sick leave exceeds one day.

Additional Information

• A shop phone and mobile data will be provided for store operations.
• The company observes major public holidays only, including:
  • Christmas
  • New Year
  • Eid

Sunday work may occasionally be required and will be compensated accordingly.

Career Growth

High-performing employees may progress to roles such as:

• Store Manager
• Sales Manager
• Operations Manager