Job Roles at Afconrecruit Limited

Role Summary:

• The Regional Manager will be responsible for overseeing all daily operations within the region, coordinating between sales, technical, customer service, and administrative teams.
• This role ensures adherence to the company's policies, achieves regional growth objectives, and reports to National HQ.

Responsibilities:

• Lead daily operations across the region, overseeing sales, technical, customer support, and office functions.
• Coordinate team efforts to ensure alignment with regional goals and company policies.
• Drive regional sales growth, working closely with the Sales Manager and Marketing team to identify new opportunities.
• Manage the training, and performance of regional staff.
• Ensure customer satisfaction and resolution of escalated issues.
• Ensure efficient allocation and utilization of resources, including vehicles and equipment.
• Serve as the primary liaison between the region and National HQ, providing regular reports on operational performance and challenges.
• Ensure all operations comply with company policies and legal regulations.

KPIs:

• Regional sales growth compared to previous quarters.
• Customer satisfaction rating across services delivered.
• Operational cost-efficiency within the allocated regional budget.
• Team performance, including productivity, adherence to policies, and overall engagement.

Requirements

• B.sc/HND in any field
• 5-8 years experience as a Regional Manager

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Job Summary:

• The Admin Manager - Cleaning Operations oversees the daily cleaning operations within the company, ensuring a clean, safe, and well-maintained work environment. This role involves managing cleaning staff, coordinating schedules, ensuring compliance with health and safety regulations, and optimizing cleaning processes for efficiency and cost-effectiveness.

Key Responsibilities:

• Cleaning Operations Management
• Oversee all cleaning operations across company facilities (offices, restrooms, common areas, etc.).
• Ensure cleanliness standards are consistently met across the entire premises.
• Develop and implement cleaning schedules to maintain a clean and hygienic work environment.
• Coordinate with cleaning service providers or internal teams for daily operations.
• Supervise and manage a team of cleaning staff, including setting daily tasks and ensuring performance meets company standards.
• Train and onboard new cleaning staff.
• Conduct regular performance reviews and provide feedback.
• Handle staffing schedules, including shift rotations, time-off requests, and overtime.
• Ensure the team adheres to company policies, health, and safety guidelines.
• Manage the cleaning budget, ensuring cost-effective procurement of cleaning materials, equipment, and supplies.
• Monitor and control inventory levels of cleaning supplies and equipment.
• Negotiate contracts with suppliers and cleaning service providers.
• Ensure that cleaning equipment is well-maintained and operational.
• Ensure all cleaning activities comply with health and safety regulations and industry standards.
• Maintain and enforce proper handling, storage, and disposal of cleaning chemicals and materials.
• Conduct regular safety audits and inspections.
• Ensure cleaning operations align with environmental sustainability practices where applicable.
• Conduct regular inspections of cleaned areas to ensure quality standards are being maintained.
• Address and resolve any cleaning-related complaints or issues.
• Prepare and submit regular reports on cleaning operations, staff performance, and supply usage to senior management.
• Act as the primary point of contact for external cleaning service providers and vendors.
• Coordinate with internal departments (HR, Operations, Facilities, etc.) to understand specific cleaning needs and prioritize tasks.
• Foster strong relationships with vendors to ensure high service levels and cost-effective solutions.
• Identify opportunities for process improvements to enhance cleaning efficiency and quality.
• Stay updated with cleaning industry trends and innovations to implement best practices.

Qualifications and Skills Required:

• Bachelor’s degree in Administration, Facilities Management, or a related field (preferred).
• Proven experience in managing cleaning operations, facilities management, or a similar role.
• Strong knowledge of cleaning procedures, equipment, and supplies.
• Experience in team leadership, staff management, and training.
• Strong budget management and resource allocation skills.
• Excellent organizational, communication, and problem-solving skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of health, safety, and environmental regulations.

Key Performance Indicators (KPIs):

• Cleanliness and hygiene standards across facilities.
• Staff performance and adherence to schedules.
• Budget adherence and cost savings.
• Vendor performance and contract compliance.
• Incident and complaint resolution times.

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Role Summary:

• The Sales Manager will oversee the regional sales team, including full-time Sales Agents and contract-based Brand Activators (BAs). This role is key to driving revenue, growth and maintaining strong client relationships in the region.

Responsibilities:

• Lead the regional sales team, including Sales Agents and contract-based Brand Activators (BAs), ensuring targets are met or exceeded.
• Develop and implement sales strategies tailored to the region, identifying new market opportunities.
• Provide coaching, training, and support to the sales team to improve lead generation, relationship management, and deal closure.
• Collaborate with the Marketing team to execute campaigns that drive brand awareness and sales growth.
• Build and maintain strong relationships with key enterprise accounts, ensuring their satisfaction and retention.
• Prepare and present sales performance reports to the Regional Manager and National HQ.

KPIs:

• Achievement of regional sales targets and quotas.
• Execution and effectiveness of marketing campaigns in boosting sales.
• Number of contracts closed, leads converted, and enterprise accounts retained.
• Customer feedback and referrals leading to additional business.

Requirements

• B.sc/HND in any related field
• Must have 5-8years experience as a Sales Manager

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Role Summary:

• The Tech Team will handle the installation, maintenance, and troubleshooting of network systems within the region. They are critical in ensuring seamless technical service for clients within the OLT’s 20km coverage radius.

Responsibilities:

• Install and maintain network infrastructure within the region, ensuring optimal coverage and performance.
• Provide on-site technical support and troubleshooting for clients experiencing connectivity issues.
• Collaborate with the Sales and CSS teams to ensure customer issues are resolved quickly and efficiently.
• Perform regular maintenance checks and upgrades to minimize downtime and ensure service reliability.
• Implement system upgrades and expansions as needed, ensuring seamless integration with existing infrastructure.

KPIs:

• Response time to technical issues from the time they are reported.
• Successful completion rate of installations and network upgrades.
• Customer satisfaction with technical services provided.
• Percentage of technical issues resolved on the first visit.

Requirements

• B.SC/HND in any Engineering related field
• The ideal candidate must have 5-7 years experience

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Role Summary:

• The Sales Manager will oversee the regional sales team, including full-time Sales Agents and contract-based Brand Activators (BAs). This role is key to driving revenue, growth and maintaining strong client relationships in the region.

Responsibilities:

• Lead the regional sales team, including Sales Agents and contract-based Brand Activators (BAs), ensuring targets are met or exceeded.
• Develop and implement sales strategies tailored to the region, identifying new market opportunities.
• Provide coaching, training, and support to the sales team to improve lead generation, relationship management, and deal closure.
• Collaborate with the Marketing team to execute campaigns that drive brand awareness and sales growth.
• Build and maintain strong relationships with key enterprise accounts, ensuring their satisfaction and retention.
• Prepare and present sales performance reports to the Regional Manager and National HQ.

KPIs:

• Achievement of regional sales targets and quotas.
• Execution and effectiveness of marketing campaigns in boosting sales.
• Number of contracts closed, leads converted, and enterprise accounts retained.
• Customer feedback and referrals leading to additional business.

Requirements

• B.sc/HND in any related field
• Must have 5-8years experience as a Sales Manager

go to method of application »

Role Summary:

• The Tech Team will handle the installation, maintenance, and troubleshooting of network systems within the region. They are critical in ensuring seamless technical service for clients within the OLT’s 20km coverage radius.

Responsibilities:

• Install and maintain network infrastructure within the region, ensuring optimal coverage and performance.
• Provide on-site technical support and troubleshooting for clients experiencing connectivity issues.
• Collaborate with the Sales and CSS teams to ensure customer issues are resolved quickly and efficiently.
• Perform regular maintenance checks and upgrades to minimize downtime and ensure service reliability.
• Implement system upgrades and expansions as needed, ensuring seamless integration with existing infrastructure.

KPIs:

• Response time to technical issues from the time they are reported.
• Successful completion rate of installations and network upgrades.
• Customer satisfaction with technical services provided.
• Percentage of technical issues resolved on the first visit.

Requirements

• B.SC/HND in any Engineering related field
• The ideal candidate must have 5-7 years experience

go to method of application »

Role Summary:

• Sales Agents and Brand Activators are responsible for generating leads, closing sales, and maintaining excellent customer relationships within their regions. BAs will operate on a contract basis to supplement the sales team during peak periods or specific campaigns.

Responsibilities:

• Generate and convert leads into paying customers, focusing on both B2C and B2B opportunities.
• Build and maintain strong relationships with clients, ensuring a seamless sales experience.
• Conduct market research to identify potential customers and communicate the benefits of our services.
• Manage the sales process from initial contact to closing the deal, ensuring accurate and timely completion of all required documentation.
• Report sales activities and outcomes to the Sales Manager, including new leads, closed deals, and challenges.

KPIs:

• Number of new customers onboarded and deals closed.
• Achievement of individual sales targets.
• Customer retention and satisfaction, with regular follow-up and engagement.
• Lead conversion rate (from inquiry to deal closure).

Requirements

• B.SC.HND in any field
• The right candidate must have 3-5years experience