Admin Manager at Afconrecruit Limited

Job Summary:

• The Admin Manager - Cleaning Operations oversees the daily cleaning operations within the company, ensuring a clean, safe, and well-maintained work environment. This role involves managing cleaning staff, coordinating schedules, ensuring compliance with health and safety regulations, and optimizing cleaning processes for efficiency and cost-effectiveness.

Key Responsibilities:

• Cleaning Operations Management
• Oversee all cleaning operations across company facilities (offices, restrooms, common areas, etc.).
• Ensure cleanliness standards are consistently met across the entire premises.
• Develop and implement cleaning schedules to maintain a clean and hygienic work environment.
• Coordinate with cleaning service providers or internal teams for daily operations.
• Supervise and manage a team of cleaning staff, including setting daily tasks and ensuring performance meets company standards.
• Train and onboard new cleaning staff.
• Conduct regular performance reviews and provide feedback.
• Handle staffing schedules, including shift rotations, time-off requests, and overtime.
• Ensure the team adheres to company policies, health, and safety guidelines.
• Manage the cleaning budget, ensuring cost-effective procurement of cleaning materials, equipment, and supplies.
• Monitor and control inventory levels of cleaning supplies and equipment.
• Negotiate contracts with suppliers and cleaning service providers.
• Ensure that cleaning equipment is well-maintained and operational.
• Ensure all cleaning activities comply with health and safety regulations and industry standards.
• Maintain and enforce proper handling, storage, and disposal of cleaning chemicals and materials.
• Conduct regular safety audits and inspections.
• Ensure cleaning operations align with environmental sustainability practices where applicable.
• Conduct regular inspections of cleaned areas to ensure quality standards are being maintained.
• Address and resolve any cleaning-related complaints or issues.
• Prepare and submit regular reports on cleaning operations, staff performance, and supply usage to senior management.
• Act as the primary point of contact for external cleaning service providers and vendors.
• Coordinate with internal departments (HR, Operations, Facilities, etc.) to understand specific cleaning needs and prioritize tasks.
• Foster strong relationships with vendors to ensure high service levels and cost-effective solutions.
• Identify opportunities for process improvements to enhance cleaning efficiency and quality.
• Stay updated with cleaning industry trends and innovations to implement best practices.

Qualifications and Skills Required:

• Bachelor’s degree in Administration, Facilities Management, or a related field (preferred).
• Proven experience in managing cleaning operations, facilities management, or a similar role.
• Strong knowledge of cleaning procedures, equipment, and supplies.
• Experience in team leadership, staff management, and training.
• Strong budget management and resource allocation skills.
• Excellent organizational, communication, and problem-solving skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of health, safety, and environmental regulations.

Key Performance Indicators (KPIs):

• Cleanliness and hygiene standards across facilities.
• Staff performance and adherence to schedules.
• Budget adherence and cost savings.
• Vendor performance and contract compliance.
• Incident and complaint resolution times.