Jobs at Hotel Capitol

Job Summary

• Oversee daily hotel operations, ensuring high-quality guest experiences and efficient service delivery

Responsibilities

• Supervise Teams: Manage front desk, housekeeping, and F&B staff.
• Guest Experience: Ensure excellent customer service and resolve issues promptly.
• Operations Coordination: Monitor check-in/check-out processes, room readiness, and inventory.
• Reporting: Prepare daily reports on occupancy, revenue, and operational feedback.
• Compliance: Ensure adherence to safety, hygiene, and service standards.

Requirements

• HND or BSc in Hospitality Management or related field.
• NYSC certificate.
• 2 to 5 years experience in a supervisory role in a hotel (front desk or operations preferred).

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• Wash, dry, and iron linens, uniforms, and guest laundry.
• Ensure cleanliness and quality of laundry.
• Maintain organization and efficiency in the laundry area.
• Provide excellent customer service to guests.

Requirements

• At least an SSCE (Senior Secondary School Certificate Examination) certificate.
• Minimum of 1 year of experience in laundry or a related field.
• Familiarity with laundry machines (washers, dryers, ironers, etc.).

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Job Summary

• Ensure Hotel Capitol's facilities, equipment, and systems are in optimal condition, providing a comfortable and safe environment for guests.

Responsibilities

• Plumbing Maintenance: Fix leaks, unclog drains, maintain water systems, and ensure efficient water usage.
• Electrical Maintenance: Handle lighting, power outlets, generators, and electrical equipment repairs.
• AC & HVAC: Service air conditioning units, ensure temperature control, and perform routine checks.
• General Repairs: Fix furniture, doors, locks, and respond to guest requests promptly.
• Safety & Compliance: Ensure fire safety systems are functional, conduct inspections, report issues to management.
• Collaboration: Work with other departments for smooth operations and report maintenance status.

Requirements

• Trade certificate or diploma in Electrical, Plumbing, HVAC, or related field.
• Minimum 2 years experience in hotel or commercial building maintenance.
• Skills in troubleshooting, basic repairs, and safety protocols.
• Ability to work flexible hours, including weekends.

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Job Summary

• Provide excellent dining service to guests in the hotel restaurant, ensuring a pleasant experience.

Responsibilities

• Guest Service: Greet guests, take orders accurately, and serve food/beverages promptly
• Menu Knowledge: Explain menu items, make recommendations, and handle dietary requests
• Table Management: Maintain cleanliness, set tables, and ensure a welcoming ambiance
• Collaboration: Work with kitchen staff for smooth service and respond to guest need
• Cash Handling: Process payments, handle bills, and maintain POS records.

Requirements

• Minimum SSCE certificate
• Previous experience in a similar role preferred
• Good communication skills, friendly demeanor, and ability to work in a fast-paced environment.

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Job Summary

• Prepare and cook high-quality meals for hotel guests, maintaining kitchen standards.

Responsibilities

• Food Preparation: Prepare and cook meals according to hotel menu and standards.
• Quality Control: Ensure food presentation, taste, and hygiene meet expectations.
• Kitchen Management: Maintain cleanliness, manage inventory, and follow safety protocols.
• Collaboration: Work with kitchen staff and F&B team for smooth service.
• Menu Adaptation: Adjust recipes based on dietary needs or seasonal changes.

Requirements

• Candidates should possess an SSCE certificate with a minimum 2 years experience in a cooking role in a hotel or restaurant.
• Culinary certification or diploma preferred.

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Job Summary

• Maintain the cleanliness and tidiness of hotel rooms and public areas, ensuring a comfortable guest experience.

Responsibilities

• Room Cleaning: Clean and restock guest rooms, change linens, and ensure amenities are well-stocked.
• Public Areas: Maintain the cleanliness of the lobby, corridors, and other public spaces.
• Laundry: Handle linen laundry and supplies management.
• Reporting: Report maintenance issues or damages to the supervisor.
• Guest Interaction: Respond to guest requests politely and efficiently.

Requirements

• Minimum SSCE certificate.
• Previous experience in housekeeping preferred.
• Attention to detail and ability to work independently.

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Job Summary

• Provide exceptional guest service, manage reservations, and ensure smooth check-in/check-out processes at Hotel Capitol.

Responsibilities

• Guest Services: Greet guests, handle check-in/check-out, and address inquiries.
• Reservations: Manage bookings, process payments, and handle cancellations.
• Information: Provide local info, recommend services, and handle requests.
• Operations: Maintain accurate records, process payments, and ensure room readiness.
• Safety & Security: Monitor access, handle keys, and ensure guest safety.

Requirements

• HND or BSc in Hospitality Management or related field.
• Minimum 1 year experience in a front desk role.
• Excellent communication skills, fluent in English.
• Proficiency in hotel management software (e.g., Opera).