Jobs at Nova Medi - Clinic

Job Description

• Contact potential clients to establish a business relationship and meet with them.

Job Summary

• The Business Development Manager will be responsible for identifying, developing, and managing business opportunities to increase revenue and market share for the company’s computer systems, electronics products, and services.

Key Responsibilities

• Prepare business proposals, bids, and presentations for clients
• Negotiate contracts, pricing, and service agreements
• Build and maintain long-term relationships with corporate and institutional clients
• Conduct market research to identify trends, customer needs, and competitors
• Track sales performance and prepare regular business development reports
• Collaborate with technical and operations teams to deliver client solutions
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business.
• Implement marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations
• Conduct and carry out direct marketing sales campaign and reporting.
• Lead the development and maintenance of strategic relationships with key external stakeholders to optimize opportunities for collaboration with other service providers, or to utilize alternative methods of service delivery.
• Build solid relationships with clients, vendors, and partners, as well as sales and marketing teams.
• Develop in-depth knowledge of the program’s company services, competitors, and potentials, to identify profitable business opportunities.
• Direct marketing efforts by presenting market research to the MD and suggesting strategies to expand market research.

Qualifications & Experience

• Bachelor's Degree in Business Administration, Marketing, or a related field
• 2 - 4 years of experience in business development or B2B sales
• Experience in ICT, electronics, or technology sales is highly preferred
• Proven track record of meeting or exceeding revenue targets.

Key Competencies:

• Sales strategy and execution
• Negotiation and relationship management
• Market analysis and opportunity assessment
• Strong presentation and communication skills.

Salary
N150,000 - N300,000 monthly.

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Job Description

• Welcome and greet visitors and clients in friendly and proffessional manner
• Queue patients using the Electronic Medical Records System.
• Answer and direct phonecalls to appropriate individuals
• Recieve, sought and distribute mails
• Maintain a clean organised reception
• Assist with other administrative duties
• Schedulled appointments and meetings for managmen
• Manage enquiries and provide information about the organisation services.
• Respond to patients inquiries via WhatsApp, phone calls, emails, and social media messages.
• Handle order processing, confirmations, and customer follow-ups.
• Address complaints and resolve customer issues promptly and professionally.
• Maintain accurate records of patients interactions and feedback.
• Escalate complex issues to management when necessary.
• Support customer retention through positive service experiences.

Requirements

• Bachelor`s Degree in any discipline
• Computer literacy
• Previous experience in customer service or client relations is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and emotional intelligence.
• Ability to multitask and remain calm under pressure.
• Professional, polite, and customer-focused attitude.

Competencies & Skills:

• Customer relationship management
• Communication skills
• Problem-solving
• Organization and record-keeping
• Professional etiquette.

Salary
N130,000 - N150,000 monthly.