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  • Posted: Jun 10, 2022
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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    Sales Manager

    Job Summary

    • Develop the company sales objective & Annual sales plan for UAE; Achieve planned sales & profit with exiting & new product.

    Responsibilities

    • Achieving sales targets by directing and controlling the activities of the sales team (company &dealer) to ensure maximum brand exposure and yield from marketing budget.
    • Managing business relationships with existing customers.
    • Identifying new business partners & expand the business geographically as required.
    • Coordinating sales effort with marketing, accounting, logistics and technical teams.
    • Monitoring and controlling the stock availability.
    • Keeping the customers updated on new product launches.
    • Effectively handling and resolving customer problems and complaints.
    • Improving product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
    • Preparing monthly reports.
    • Any other tasks that may be requested by your line manager from time to time.

    Qualifications

    • Graduate Engineering Degree in Mechanical Engineering.

    Experience:

    • 8 - 10 years’ Experience in the same field.

    Skills & Competencies:

    • Business development.
    • Account management & negotiation skills.
    • Resource utilization.
    • Strategic sales planning
    • Team Player.
    • Strong communication skills.
    • Technically sound knowledge in the same field.
    • Good client base relationship in the market.

    Job Requirements:

    • Marketing, Sales Planning, Logistics, Negotiation Skill, Strong Communication Skill, Researching, Business Development.

    go to method of application »

    Client Service Manager(Gombe, Yobe)

    Job Description

    • As a Client Service Manager in Personal Banking, you’ll take a lead role in delivering an outstanding experience to our retail customers.
    • You’ll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs

    Responsibilities

    • Identify, build and deepen relationships to gain incremental market share of the business segment through the use of financial planning and excellent discovery and profiling skills.
    • Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling and suitability assessments
    • Draw up work schedules for identifying and marketing prospective customers
    • Structure credit facilities to address customers’ needs and prepare/review credit proposals with the Regional Sales Manager
    • Monitor and ensure customers’ compliance with credit agreements
    • Partner with Analysts to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio.
    • Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
    • Monitor the unit’s performance against monthly/quarterly/annual plans
    • Ensure the timely resolution and client satisfaction on all financial and operational inquiries and investigations and escalations
    • Provide on-the job training for Account Officers
    • Prepare and present the team’s Monthly Profitability Report (MPR) to the Group
    • Perform other duties as may be assigned by the Regional Sales Manager.

    Desired Skills

    • Typically, a minimum of 4 years’ financial services experience with focus on Retail banking related experience
    • A good First Degree in any discipline. Relevant Masters’ degree will be an advantage
    • A recognized professional certification will be an added advantage
    • Knowledge of credit and the credit approval process; able to work with business and risk officers, product partners and clients on credit requests and issues
    • Good analytical aptitude and proven ability to learn and exert sound judgment
    • Consistently demonstrate strong attention to detail and follow-up skills
    • Ability to be client focused and results oriented
    • Proven planning, negotiation and organizational skills; able to prioritize and manage multiple client requests
    • Excellent verbal and written communication skills
    • Consistently demonstrate a professional attitude
    • Knowledge of retail products is a plus.

    What We Offer You in Return

    • Competitive pay that surpasses industry and matches global standards
    • Career Growth
    • Merit driven performance management system
    • Adequate training and development to help improve your knowledge.
    • Employee recognition based on Performance.

    go to method of application »

    Marketing Manager

    Job Summary

    • The Marketing Managers is responsible for developing, implementing and executing strategic marketing plans for the organization in order to generate leads, attract potential customers and retain existing ones.

    Job Roles & Responsibilities

    • Oversee all marketing campaigns for their company
    • Generating new business leads
    • Implement strategy
    • Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones
    • Represent the marketing team to cross-functional groups including product management, sales, or customer support
    • Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns
    • Monitor social media campaigns and analyze web traffic from the online community using key performance   indicators (KPIs).
    • Find new marketing ideas and outreach opportunities to push brand image and products.
    • Participate in social events, corporate events and workshops
    • Researching and analyzing market trends and competitors.
    • Managing the design and production of promotional materials, such as websites and brochures.
    • Preparing and presenting quarterly and annual reports to senior management.
    • Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure.

    Day-to-Day Duties

    • Manage and coordinate marketing and creative vendors
    • Lead market research efforts to uncover the viability of current efforts
    • Collaborate with media organizations and advertising agencies
    • Brainstorm ideas for new campaigns
    • Coordinate with the sales team to produce effective strategies to generate qualified leads
    • Monitor current campaigns, meets deadlines and complete necessary tasks
    • Proficient in Google Analytics to analyze web traffic, identify and track relevant community metrics and KPIs (e.g., Repeat attendance at events)
    • Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
    • Knowledge of Hootsuite or similar programs to manage online postings on different platforms.

    Core Requirements

    • 4-5 years’ experience in similar role, an Advertising Agency/ FMCG industry (preferred).
    • A Degree in Marketing, or related fields.
    • Come from a variety of academic backgrounds, including marketing, communication, business, and other fields.

    Soft Skills:

    • Attention to detail and ability to multitask
    • Self-driven and highly motivated
    • Ability to work independently and in a team environment
    • Be a self-starter, self-motivated and self-directed.
    • Proven to be detail oriented and be able to use many various resources.
    • Must be able to multi-task and work with numerous projects and tools.
    • Excellent organizational skills to work independently and manage projects with many moving parts
    • At least two years' experience as a marketing manager.
    • Superb leadership, communication, and collaboration abilities. 
    • Exceptional analytical and problem-solving skills
    • Strong time management and organizational abilities.

    Skills Requirements:

    • He/She must have exceptional oral and written communication skills and can
    • Abillity to develop engaging high-quality content initiatives and ideas to drive and increase engagement.
    • People person’ with great customer service skills and the ability to moderate online and offline activities and engagement for the organization.
    • Website management, Social media management.
    • Copywriting and content management.
    • Data analytics.
    • PR and corporate communications.

    go to method of application »

    Client Service Manager(Abuja)

    Job Description

    • As a Client Service Manager in Personal Banking, you’ll take a lead role in delivering an outstanding experience to our retail customers.
    • You’ll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs

    Responsibilities

    • Identify, build and deepen relationships to gain incremental market share of the business segment through the use of financial planning and excellent discovery and profiling skills.
    • Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling and suitability assessments
    • Draw up work schedules for identifying and marketing prospective customers
    • Structure credit facilities to address customers’ needs and prepare/review credit proposals with the Regional Sales Manager
    • Monitor and ensure customers’ compliance with credit agreements
    • Partner with Analysts to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio.
    • Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
    • Monitor the unit’s performance against monthly/quarterly/annual plans
    • Ensure the timely resolution and client satisfaction on all financial and operational inquiries and investigations and escalations
    • Provide on-the job training for Account Officers
    • Prepare and present the team’s Monthly Profitability Report (MPR) to the Group
    • Perform other duties as may be assigned by the Regional Sales Manager

    Desired Skills

    • A good First Degree in any discipline. Relevant Masters’ degree will be an advantage
    • Typically, a minimum of 4 years’ financial services experience with focus on Retail banking related experience
    • A recognized professional certification will be an added advantage
    • Knowledge of credit and the credit approval process; able to work with business and risk officers, product partners and clients on credit requests and issues
    • Good analytical aptitude and proven ability to learn and exert sound judgment
    • Consistently demonstrate strong attention to detail and follow-up skills
    • Ability to be client focused and results oriented
    • Proven planning, negotiation and organizational skills; able to prioritize and manage multiple client requests
    • Excellent verbal and written communication skills
    • Consistently demonstrate a professional attitude
    • Knowledge of retail products is a plus

    What We Offer you in Return

    • Competitive pay that surpasses industry and matches global standards
    • Career Growth
    • Merit driven performance management system
    • Adequate training and development to help improve your knowledge.
    • Employee recognition based on Performance.

    go to method of application »

    Client Service Manager(Niger and Kogi)

    Job Description

    • As a Client Service Manager in Personal Banking, you’ll take a lead role in delivering an outstanding experience to our retail customers.
    • You’ll acquire, manage, retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs

    Responsibilities

    • Identify, build and deepen relationships to gain incremental market share of the business segment through the use of financial planning and excellent discovery and profiling skills.
    • Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools based on client profiling and suitability assessments
    • Draw up work schedules for identifying and marketing prospective customers
    • Structure credit facilities to address customers’ needs and prepare/review credit proposals with the Regional Sales Manager
    • Monitor and ensure customers’ compliance with credit agreements
    • Partner with Analysts to assist with the preparation of client presentations, relationship reviews, credit reviews, and client portfolio.
    • Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
    • Monitor the unit’s performance against monthly/quarterly/annual plans
    • Ensure the timely resolution and client satisfaction on all financial and operational inquiries and investigations and escalations
    • Provide on-the job training for Account Officers
    • Prepare and present the team’s Monthly Profitability Report (MPR) to the Group
    • Perform other duties as may be assigned by the Regional Sales Manager

    Desired Skills

    • A good First Degree in any discipline. Relevant Masters’ degree will be an advantage
    • Typically, a minimum of 4 years’ financial services experience with focus on Retail banking related experience
    • A recognized professional certification will be an added advantage
    • Knowledge of credit and the credit approval process; able to work with business and risk officers, product partners and clients on credit requests and issues
    • Good analytical aptitude and proven ability to learn and exert sound judgment
    • Consistently demonstrate strong attention to detail and follow-up skills
    • Ability to be client focused and results oriented
    • Proven planning, negotiation and organizational skills; able to prioritize and manage multiple client requests
    • Excellent verbal and written communication skills
    • Consistently demonstrate a professional attitude
    • Knowledge of retail products is a plus 

    What We Offer You in Return

    • Competitive pay that surpasses industry and matches global standards
    • Career Growth
    • Merit driven performance management system
    • Adequate training and development to help improve your knowledge.
    • Employee recognition based on Performance

    go to method of application »

    Human Resources Manager / Board Secretary

    Job Summary
    Human Resource Manager:

    • Provide support to the various sections of the school as regards, recruitment, performance and growth of the school, disbursement of salaries and maintaining the right conditions at the work place.
    • The HRM will also monitor staff and counsel them if required.
    • The HRM will not only develop and advise on policies but also ensure their implementation. These policies are mostly related to the effective use of employees within the school.
    • She/he must ensure that all the employees are rightly balanced in terms of skills and knowledge, and hence conduct various training programs and provide equal opportunities for their development.
    • She/he must continuously work towards enhancing teachers and support staff’s performance so that they can either achieve or exceeds their targets.

    Board Secretary:

    • Responsible for advising the Governing Council on constitutional matters, duties and powers, and will work within the broad current legislative framework.
    • He/she will secure the continuity of Governing Council business and observe confidentiality requirements.

    Key Areas of Responsibility
    Human Resources Manager:

    • Administer compensation, benefits and performance management systems as well as the work life balance.
    • Identify staff vacancies and recruit, interview and select applicants.
    • Recruit staff with the right professional attitude
    • Provide current and prospective staff with information about policies, job descriptions, working conditions, wages, and opportunities for promotion and employee benefits.
    • Maintain staff records ensuring accuracy, completeness and confidence
    • Perform difficult staffing duties, including dealing with understaffing as a result of sudden exits, refereeing disputes, firing employees, and administering disciplinary procedures.
    • Develop and implement human resources policies and procedures
    • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes
    • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
    • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
    • Advise on remuneration issues
    • Administer payroll and maintain staff records
    • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
    • Analyze training needs to design employee development.
    • Conduct exit interviews to identify reasons for employee termination.
    • Represent organization at personnel-related hearings and investigations.
    • Prepare personnel forecast to project employment needs.
    • Prepare and follow manpower and Training budgets for personnel operations.
    • Contract with vendors to provide employee services, such as food service, Health Maintenance Organisation, Pension Fund Administrator etc.
    • Welcome any suggestions for the improvement of any policies or communications, respecting the value of ‘Different people, different thinking’
    • Handle employee complaints, grievances and disputes
    • Coordinate employee safety, welfare and wellness
    • Ensure compliance with Policies relating to the Nigerian Labour Law
    • Maintain knowledge of legal requirements and government reporting regulations affecting HR functions

    Board Secretary:
    Meetings

    • Work effectively with the Chair and Headmaster before the Governing Council meeting to prepare a purposeful agenda which takes account of school and educational issues and is focussed on school improvement.
    • Encourage the Headmaster and others to produce agenda papers on time
    • Produce, collate and distribute the Agenda and papers, including the Minutes of previous meeting, so that recipients receive them at least seven clear days, and preferably ten days before the meeting.
    • Record the attendance of governors at the meeting and take appropriate action re - absences.
    • Advice the governing Council on governance, legislation and procedural matters where necessary before, during and after the meeting.
    • Take notes of the Governing Council meetings to prepare Minutes, including indicating who is responsible for any agreed action.
    • Record all decisions accurately and objectively, with timescales for actions,
    • Send drafts to the Chair and Headmaster for amendment and approval by the Chair.
    • Copy and circulate the Approved Draft when sending the Agenda for the next meeting to all governors.
    • Advise absent governors of the date of the next meeting.
    • Keep a minute book, or file of signed minutes, as an archive record.
    • Liaise with the Chair, prior to the next meeting to receive an update on progress of actions agreed previously by the Governing Council.
    • Chair that part of the meeting at which the Chair is elected.

    Membership:

    • Maintain a database of names, addresses and category of Governing Council members, and their term of office.
    • Send a welcome pack and letter to newly appointed governors, including details of terms of office.
    • Maintain copies of Current Terms of Reference and Membership of Committee and Working Parties, as well as nominated governors (e.g. Literacy),
    • Advice governors and appointing bodies of expiry of the term of office before term expires so elections or appointments can be organised in a timely manner.
    • Inform the Governing Council of any changes to its membership.
    • Maintain Governor Meeting Attendance records and advise the Governing Council of non-attendance of governors.
    • Ensure that a Registrar of Governing Council pecuniary interests (Register of Business Interests) is maintained, reviewed annually and lodged within the school,
    • Check with the LEA that Criminal Records Bureau disclosure has been successfully carried out on all new appointees and re-appointees.

    Advice and Information:

    • Advise the Governing Council on procedural issues.
    •  Have access to appropriate legal advice, support and guidance.
    • Ensure that new governors have a copy of the DfES Guide to the Law for School Governors and a copy of other relevant information.
    • Take action on the Governing Council’s agreed policy to support new governors, taking account of the Guidance for Principals and Chairs of Governors on the National Training Programme for New Governors and induction materials and courses made available by LEA’s and others.
    • Advise on the requisite contents of the School Prospectus and Annual Report to Parents.
    • Ensure that statutory policies are in place and that a file is kept in the school of policies and other school documents approved by the Governing Council.
    • Maintain records of Governing Council correspondence.

    Professional Development:

    • Successfully complete the National Training Programme for Secretaries to Governing Councils or its equivalent.
    • Attend briefings and participate in professional development opportunities.
    • Keep up-to-date with current educational developments and legislation affecting school governance.

    Extra Duties:
    The Secretary may be asked to perform as part of his/her duties in any of the following:

    • Serve as Secretary to some or all statutory and non-statutory Governing Council Committees.
    • Assist with the elections of parent, teacher and staff governors
    • Give advice and support to governors taking on new roles such as Chair or Chair of a Committee.
    • Participate in, and contribute to the training of governors in areas appropriate to the Board Secretary’s role.
    • Maintain a file of relevant DfES and LEA documents.
    • Maintain archive materials.
    • Assist with the preparation of the Annual Report to Parents, assembling the statutory information and copying and distributing the report.
    • Assist with the organisation of the Annual Parent’s Meeting.
    • Clerk the Annual Parent’s Meeting.
    • Prepare briefing papers for the Governing Council, as necessary.
    • Help to produce a Governing Council Year Planner, which includes an annual calendar of meetings and the cycle of agenda items for meetings of the Governing Council and its committees.

    Preferred Qualification

    • LLB
    • At least 7 years post Call experience  
    • MBA in Business Administration / Human Resource Management
    • Professional Qualification, CIPM, SHRM, CIPD
    • 10 years working experience

    Competencies Required:

    • Excellent communication skills in spoken and written form
    • Planning and organisational skills
    • Reliable and thorough with a deep commitment to accuracy
    • Self-motivated and able to work independently
    • Exceptional time management skills
    • Excellent knowledge of child protection policy
    • Sound decision making skills
    • Highly efficient in the use of computer softwares- Word, Excel, PowerPoint

    Method of Application

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