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  • Posted: Sep 12, 2022
    Deadline: Not specified
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    Smart Partners was founded by Tijani Iyemifokhae , a graduate of Industrial Chemistry, University of Benin with MBA (Human Resources) Lagos State University Ojo. He has more than a decade work experiences that span across some leading law firms as Practice Development Manager. At Fine and Country International (West Africa) he was the Head of Operations and...
    Read more about this company

     

    Call Center Agent

    Responsibilities

    • Answer incoming calls and respond to customer’s emails
    • Management and resolve customer complaints
    • Sell products and place customer orders in the computer system
    • Identify and escalate issues to supervisors
    • Provide product and service information to customers
    • Research required information using available resources
    • Research, identify, and resolve customer complaints using applicable software
    • Process orders, forms, and application
    • Route calls to appropriate resources
    • Document all call information according to standard operating procedures
    • Recognize, document, and alert the management team of trends in customer calls
    • Follow up customer calls where necessary
    • Upsell products and services
    • Complete call logs and reports
    • Other duties as assigned

    Requirements

    • Candidates should possess minimum of OND in Business Administration or in any Social Science course
    • Must have 2-3 years work experience as a call center agent or work in similarrole
    • Proficient in relevant computer applications.
    • Knowledge of customer service practices and principles.
    • Excellent data entry and typing skills.
    • Superior listening, verbal, and written communication skills.
    • Ability to handle stressful situation appropriately.

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    Cashier

    Responsiibilities

    • Log sales on cash register, process payments as well as bag prescriptions
    • Ensure prescriptions are given to patients are correct with the corresponding price tag.
    • Ensures transactions are accurately posted.
    • Ensure the books are well balanced and passed on the chief accountant/ internal control.

    Requirements

    • Minimum of HND in Accounting or Banking and Finance
    • Must reside in Bida , Niger state or ready to relocate
    • Good with ledger entry.
    • Must be intelligent andsmart
    • Must be good with the use of microsoft office, excel, word, power point.
    • Must have a good working experience as a Cashier or an Accountant.

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    Procurement Officer

    Responsibilities

    • Responsible for market & information on materials pricing and makes the best buying decision
    • Forecasting the demand and data collation on the materials needed to avoid Stock out situation
    • Good knowledge in the overall business process and ensuring the timely delivery of goods and materials
    • Ensure profitable relationship with all suppliers.
    • Ensure raw materials are sourced at the minimum market price
    • Discover profitable suppliers and initiate business and organization partnership
    • Negotiate with external vendors to secure advantageous terms
    • Collaborate with key persons to ensure clarity of the specifications and expectations of the company

    Requirements

    • Degree in Business Administration, Procurement and Stores Management, Commerce or related fields
    • Minimum of Four (4) years working experience as Procurement Officer in Agricultural and Food Industry
    • Good organizational, coordinating, communication and interpersonal skills
    • Knowledge of managing systems & processes
    • Good negotiation & conflict management skills
    • Proficiency in MS Office Suites especially Excel.

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    Human Resources Officer

    Responsibilities

    • Consistently recruiting excellent staff.
    • Maintaining a smooth onboarding process.
    • Training, counseling and coaching thestaff.
    • Resolving conflicts through positive and professional mediation.
    • Carrying out necessary administrative duties.
    • Conducting performance and wage reviews.
    • Developing clear policies and ensuring policy awareness.
    • Creating clear and concise reports.
    • Giving helpful and engaging presentations.
    • Maintaining and reporting on workplace health and safety compliance.
    • Handling workplace investigations, disciplinary and termination procedures.
    • Maintaining employee and workplace privacy.
    • Leading a team of junior human resource managers.

    Requirements

    • Degree in Human Resources Management or equivalent.
    • Minimum of 2 years working experience as human resources
    • Must reside in Bida or willing to relocate
    • Experience in human resources or related field in the hospitality industry is an added advantage
    • Ability to build and maintain positive relationships with colleagues.
    • Experience in conflict resolution, disciplinary processes and workplace investigations.
    • Experience in following and maintaining workplace privacy.
    • Ability to give HR report
    • Knowledge of relevant health and safety laws.
    • Must be firm, bold and ready to face challenges.
    • Able to engage the staff and ensure they work well.
    • Competency in Microsoft applications including Word, Excel, and Outlook.

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    Waiter / Waitress

    Responsibilities

    • Welcoming customers warmly and politely
    • Serving food and beverages to customers
    • Directing customers to the table
    • Setting and cleaning table and service areas
    • Presenting menu and providing detailed information when asked
    • Taking accurate food and drinks orders
    • Providing excellent customer service to guests
    • Processing cash and credit card payments
    • Clearing the tables or counters after use
    • Dealing with and handling customer complaints

    Requirements

    • Candidates should possess a minimum of OND / HND
    • Minimum of 1 year work experience as a waiter/waitress
    • Must reside in Bida, Niger state or willing to relocate.
    • Be attentive and patient with customers
    • Be neat and possess a good dress sense
    • Have a relatively high energy level and keeps a good attitude
    • Be reliable and honest
    • Candidate must be smart.
    • Have a good understanding about food hygiene and service
    • Must be able to work under pressure
    • Should be familiar with drinks and nice menu.

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    Finance / Account Officer

    Responsibilities

    • Ensure the organisation finance is balanced
    • See to it that all account are kept intact in the different Subsidiaries of the organisation.
    • Give a financial report of the different subsidiaries.
    • Report all financial related issues to the Board of Directors.
    • Work with all the managers in the different subsidiaries to keep proper record of the different finance.
    • Ensures all finance of the organization is balanced.
    • Must be up to date with any financial related issues

    Requirements

    • B.Sc or M.Sc in Accounting or Finance.
    • At least 5 years working experience as an accountant.
    • ICAN, ACA Or ACCA certification will be an added advantage
    • Must reside in Bida or ready to relocate.
    • Should have handled organization finance before
    • Be good at computing
    • Good user of Microsoft office
    • Good user of the different financial softwares.

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    Chef / Cook

    Job Description

    • Prepares foods to the specifications of the client
    • Heads the kitchen department.
    • Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
    • Manages other employees in the kitchen
    • Orders for any kitchen need
    • Portions, arranges, and garnishes food based on client preference
    • Assists other cooks during the food assembly process
    • Devises new recipes
    • Orders new menu items for specials or cheap deals
    • Meets with customers to ensure a great meal experience
    • Prepares any necessary sauces or accompaniments before meal service begins
    • Offers a creative menu to compete with other local restaurants

    Requirements

    • Minimum of HND or B.Sc in Food Science or Food Management and Technology
    • Must reside in Bida or ready to relocate.
    • Organizational Skills, and Verbal Communication
    • Culinary Arts
    • Kitchen Equipment Knowledge
    • Knowledge of International Cuisines
    • Must be a good cook
    • Knowledge in local and icontinetal dishes.

    Remuneration
    Attractive.

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    Bread Baker

    Responsibilities

    • Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc.
    • Decorating and displaying finished products.
    • Testing ingredients and finished goods to ensure that each item meets food safety and quality controls.
    • Keeping records relating to deliveries, inventory, and production levels.
    • Taking client information and ensuring that deliveries are fulfilled accurately and on time.
    • Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift.

    Requirements

    • Candidates should possess a minimum of OND degree in food science, catering.
    • Must be an experienced baker.
    • Must be able to bake all kinds pastries and bread
    • Strong communication, time and resource management, and planning skills.
    • Attention to detail, especially when performing quality inspections on ingredients and products.
    • Must live in Ikorodu and environs
    • Flexibility to work around shift , including early morning, night, weekend and holiday availability.
    • Ability to work ata fast pace.
    • Must be willing to resume immediately.

    Salary
    N40,000 / Month.

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    Cook (African Dishes)

    Job Responsibilities

    • Prepares foods to the specifications of the client
    • Prepares food before the arrival of guests
    • Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
    • Manages other employees in the kitchen
    • Portions, arranges, and garnishes food based on client preference
    • Devises new recipes
    • Estimates expected food consumption and
    • Orders new menu items for specials or cheap deals
    • Meets with customers to ensure a great meal experience
    • Prepares any necessary sauces or accompaniments before meal service begins
    • Offers a creative menu to compete with other local restaurants

    Requirements

    • Minimum of OND qualification in Food Management and Technology, Culinary Art.
    • Organizational Skills, and Verbal Communication
    • Must reside in Ikorodu and environs
    • Culinary Arts
    • Kitchen Equipment Knowledge
    • Knowledge of African dishes
    • Must be a good cook
    • Must be wiling to work shift.

    Salary
    N40,000 / Month.

    go to method of application »

    Dispatch Rider

    • Job Type Full Time
    • Qualification OND
    • Experience 1 - 2 years
    • Location Lagos
    • Job Field Driving 
    • Salary Range ₦30,000 - ₦50,000/month

    Responsibilities

    • Safely transporting staff as well as various products and materials to and from specified locations in a timely manner
    • Adjusting road routes to avoid traffic congestion or road construction.
    • Ensuring that the bike is always parked in areas that permit parking in order to avoid towing.
    • Keeping the company bike clean and properly maintained by performing regular washing, cleaning and maintenance.
    • Providing accurate time records of the company vehicle’s coming and goings.

    Requirements

    • Candidates should possess a minimum of OND in any discipline
    • 1-2 years work experience
    • Must live in Ikorodu and environs
    • Proven experience as a Dispatch Rider
    • A valid rider’s license
    • A clean driving record
    • Familiarity with GPS devices
    • Knowledge of area roads and neighborhoods
    • Availability to occasionally take weekend and night shifts
    • A polite and professional disposition.

    Remuneration
    N50,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using "CALL AGENT" as the subject of the email.

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