Latest Jobs at MasterCard Foundation

The Opportunity

• Reporting to the Head of Technology PMO, the IT Program Manager - Operations Digitalization, will be required to develop and lead a high performing, multi-disciplinary team.
• The successful candidate will play a key role in fulfilling the vision of product owners and managers, and driving the implementation of products, software and processes and setting standards for the team to follow. Manage delivery in accordance with agreed processes, procedures, governance and strategy, within scope, quality, budgetary and time targets.

Responsibilities
The Program Manager - Operations Digitalization will be responsible for:

• Developing collaborative relationships with IT, business and external parties with a key outcome to transform our ways of working to Agile.
• Understanding the end-to-end business processes, not just the technical components and impact from the product owner’s perspective.
• Collating and analyzing financial information to ensure value-driven decisions taken and understand the impact to the organization, being able to guard the allocated resource budget.
• Ownership and accountability for establishing agile values, methods, principles, and practices for the delivery of projects and products.
• Leading by example and actively engaging and motivating their scrum team.
• Facilitate agile ceremonies, e.g. product backlog refinement, pre-planning, planning, daily standups, sprint reviews, and retrospectives.
• Coach and mentor team members on agile standards and best practices, e., Lean, Kanban, Scrum, XP, DevOps, SAFe, etc.
• Configure and maintain an agile project management tool.
• The successful candidate will be based in any of our listed offices in Africa (Kenya, Rwanda, Ethiopia, Uganda, Ghana, Nigeria and Senegal)

Ways You Can Contribute

• Confirm business requirements (Functional and non-Functional), solution architecture and defining the projects boundary and what is in and out of scope.
• Ensure business requirements are translated into features and user stories, that are in line with the MCF strategy.
• Develop sprint delivery plans for end-to-end products containing business and technical components, including security, data privacy and transition to the support organization and business as usual.
• Manage all aspects of delivering the defined products, business and technical, according to the agreed definitions of done.
• Manage and report on project planning, progress, financials, issues and risks according to MCF PMO Methodology or to agreed Agile Methodology as defined by PMO.
• Manage intra- and interdependencies closely collaborate with impacted stakeholders within the foundation, IT or external to manage dependencies and mitigate risk.
• Establish a project governance with clear roles and responsibilities and an effective process for escalating issues and communicating decisions.
• Define, plan, request and secure resources/skills to meet delivery requirements.
• Make sure 3rd party delivers their products (deliverables), to agreed quality and acceptance criteria and within the agreed contractual framework.
• Manage project budget decisions as well as financial risks and opportunities.
• Develop a robust business case that clearly identifies the total cost of ownership of the solution business benefits and quantifies business value and benefits (for smaller projects benefits should be clearly articulated).
• Construct cost plan, secure funding and actively manage and control spend, forecasts and budgets.
• Conduct a business and technical risk assessment and implement a plan of action with clear ownership to mitigate risk.
• Proactively identify, manage and mitigate risks and issues during the project.
• Must ensure project delivery and deliverables meet the requirements of MCF Standards & Procedures, including those for Cyber Security and legal. To achieve this the project manager facilitates and coordinates the decision making process between the project, business end-user and relevant stakeholders e.g. Security Officer, local P&CI and local Privacy champions.
• Create, manage and maintain RAID, and effectively remove blockers during a sprint.
• Identify and actively engage key internal and external stakeholders and establish collaborative, win-win relations.
• Motivate and manage cross-functional and multi-disciplined project team focused on delivering the end-to-end solution.
• Ensure the project team understands the solution from a user’s perspective and actively manages the transitions of the solution to the Run organization in collaboration with the IT Ops team.
• In partnership with the Business functions, achieve organizational transformation objectives by managing impacts and driving organizational change.
• Maintain and keep track of project and program management developments and share knowledge with colleagues and relevant stakeholders.
• Together with Procurement and Legal teams in the foundation, ensure contract scope, terms and conditions are fully understood, revised and suppliers managed within the agreed engagement rules and governance.
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Facilitate process workshops that involve eliciting process requirements and liaising with users.
• Work with customers to analyze, design, and develop/configure workflows to meet their needs using existing software functionality.
• Collaborate with business and (vendor) IT teams to design new work processes, resolve issues, and develop business/client-friendly solutions.
• Provide support for the adoption of new processes and/or workflows by creating user documentation, preparing communications, and conducting end-user training where appropriate.

Who You Are

• Bachelor's Degree in IT; Informatics or related is required.
• Master's or Postgraduate qualification in Project Management, IT, Business Administration or related.
• PMP certification advantageous.
• Agile related certifications advantageous.
• 8 - 10 years of experience in an IT project management role.
• Minimum of 5 years’ experience in a similar role.
• Experience working as a Project Manager or Lead on projects with small Agile teams.
• Experience in project management and business analysis across several business processes applications, data definitions, integrations, and varieties of infrastructure.
• Experience reviewing and examining business processes and systems, modeling data, organizing activities, and developing business strategies.
• Experience in Agile delivery approach – SAFe or Scrum.
• Experience in delivering programs across ERP roll-outs (SAP, Oracle, Microsoft Etc.), HRIS, Finance Systems, RPA (Robotics & Process Automation), system integrations.
• Appropriate project management and/or business analysis training/qualifications are preferred (PMP/PMIBOK, BCS/ISEB diploma, IIBA certification, etc.)
• Ability to manage multiple projects simultaneously and meet deadlines
• Demonstrates a high level of quality in work products, including diligence and detail-oriented in analysis performed and precision in statements made
• Effective leadership skills and ability to listen, communicate and motivate teams to achieve results. Can demonstrate the ability to manage demanding and challenging stakeholders.
• Demonstrates accountability and leadership.
• Competent ability to deliver under pressure and respond to a changing environment.
• Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
• Commitment to Mastercard Foundation’s values and vision.
• Ability to travel 20% of the time as required.

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The Work at the Foundation

• We have entered a very exciting time at the Foundation as we scale up our operations across Africa to realize our Young Africa Works strategy. Our role at the Mastercard Foundation is to be a catalyst.
• Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.
• The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment.  
• Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work.
• We are ambitious and driven. Our values transcend and rise above everything else as our guide.
• We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.
• If you are an experienced Data platform professional looking to increase your impact, read on!

The Opportunity

• Reporting to the Head of Technology PMO, the role will develop and lead a high performing, multi-disciplinary team.
• The role will also play a key role in fulfilling the vision of product owners and managers, and driving the implementation of products, software and processes and setting standards for the team to follow.
• Manage delivery in accordance with agreed processes, procedures, governance and strategy, within scope, quality, budgetary and time targets.

Responsibilities
The IT Program Manager - Data Platform will be responsible for: 

• Developing collaborative relationships with IT, business and external parties with a key outcome to transform our ways of working to Agile.
• Understanding the end-to-end business processes, not just the technical components and impact from the product owner’s perspective.
• Collating and analyzing financial information to ensure value-driven decisions taken and understand the impact to the organization, being able to guard the allocated resource budget.
• Ownership and accountability for establishing agile values, methods, principles, and practices for the delivery of projects and products.
• Leading by example and actively engaging and motivating their scrum team.
• Facilitate agile ceremonies, e.g. product backlog refinement, pre-planning, planning, daily standups, sprint reviews, and retrospectives.
• Coach and mentor team members on agile standards and best practices, e., Lean, Kanban, Scrum, XP, DevOps, SAFe, etc.
• Configure and maintain an agile project management tool.
• The successful candidate will be based in any of our listed offices in Africa (Kenya, Rwanda, Ethiopia, Uganda, Ghana, Nigeria and Senegal)

Ways You Can Contribute

• Confirm business requirements (Functional and non-Functional), solution architecture and defining the projects boundary and what is in and out of scope.
• Ensure business requirements are translated into features and user stories, that are in line with the MCF strategy.
• Develop sprint delivery plans for end to end products containing business and technical components, including security, data privacy and transition to the support organization and business as usual
• Manage all aspects of delivering the defined products, business and technical, according to the agreed definitions of done.
• Manage and report on project planning, progress, financials, issues and risks according to MCF PMO Methodology or to agreed Agile Methodology as defined by PMO.
• Manage intra- and interdependencies closely collaborate with impacted stakeholders within the foundation, IT or external to manage dependencies and mitigate risk.
• Establish a project governance with clear roles and responsibilities and an effective process for escalating issues and communicating decisions.
• Define, plan, request and secure resources/skills to meet delivery requirements.
• Make sure 3rd party delivers their products (deliverables), to agreed quality and acceptance criteria and within the agreed contractual framework.
• Manage project budget decisions as well as financial risks and opportunities.
• Develop a robust business case that clearly identifies the total cost of ownership of the solution business benefits and quantifies business value and benefits (for smaller projects benefits should be clearly articulated).
• Construct cost plan, secure funding and actively manage and control spend, forecasts and budgets.
• Conduct a business and technical risk assessment and implement a plan of action with clear ownership to mitigate risk.
• Proactively identify, manage and mitigate risks and issues during the project.
• Must ensure project delivery and deliverables meet the requirements of MCF Standards & Procedures, including those for Cyber Security and legal. To achieve this the project manager facilitates and coordinates the decision making process between the project, business end-user and relevant stakeholders e.g. Security Officer, local P&CI and local Privacy champions.
• Create, manage and maintain RAID, and effectively remove blockers during a sprint.
• Identify and actively engage key internal and external stakeholders and establish collaborative, win-win relations.
• Motivate and manage cross-functional and multi-disciplined project team focused on delivering the end-to-end solution.
• Ensure the project team understands the solution from a user’s perspective and actively manages the transitions of the solution to the Run organization in collaboration with the IT Ops team.
• In partnership with the Business functions, achieve organizational transformation objectives by managing impacts and driving organizational change.
• Maintain and keep track of project and program management developments and share knowledge with colleagues and relevant stakeholders.
• Together with Procurement and Legal teams in the foundation, ensure contract scope, terms and conditions are fully understood, revised and suppliers managed within the agreed engagement rules and governance.
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities, and clearly defined end-to-end use cases.
• Facilitate process workshops that involve eliciting process requirements and liaising with users.
• Work with customers to analyze, design, and develop/configure workflows to meet their needs using existing software functionality.
• Collaborate with business and (vendor) IT teams to design new work processes, resolve issues, and develop business/client-friendly solutions.
• Provide support for the adoption of new processes and/or workflows by creating user documentation, preparing communications, and conducting end-user training where appropriate.

Who You Are

• Bachelor's Degree in IT, Informatics or related.
• Master's or Postgraduate qualification in Project Management, IT, Business Administration or related is required.
• PMP certification advantageous.
• Agile related certifications advantageous.
• 8-10 years of experience in an IT project management role. 
• Minimum 5 years’ experience in a similar role. 
• Experience working as a Project Manager or Lead on projects with small Agile teams. 
• Experience in project management and business analysis across several business processes applications, data definitions, integrations, and varieties of infrastructure.  
• Experience reviewing and examining business processes and systems, modeling data, organizing activities, and developing business strategies. 
• Experience in Agile delivery approach – SAFe or Scrum. 
• Experience in delivering programs across Data Platform implementation, Data Management, Analytics, data integration. 
• Appropriate project management and/or business analysis training/qualifications are preferred (PMP/PMIBOK, BCS/ISEB diploma, IIBA certification, etc.).
• Ability to manage multiple projects simultaneously and meet deadlines.
• Demonstrates a high level of quality in work products, including diligence and detail-oriented in analysis performed and precision in statements made.
• Effective leadership skills and ability to listen, communicate and motivate teams to achieve results. Can demonstrate the ability to manage demanding and challenging stakeholders.
• Demonstrates accountability and leadership.
• Competent ability to deliver under pressure and respond to a changing environment.
• Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
• Commitment to Mastercard Foundation’s values and vision.
• Ability to travel 20% of the time as required.

go to method of application »

The Opportunity

• Reporting to the Senior Legal Counsel (East/West), the role will be responsible for a providing high quality legal advice and support to key stakeholders within the Foundation’s business across this region.
• This role is also responsible for reviewing and advising on vendor contracts and where relevant, funding contracts, and providing legal support, with a particular emphasis on Africa operations in the region.

Ways You Can Contribute

• Provide legal support on projects, programs and other transactions related to the Foundation’s Africa operations in the West, Central and Northern region.
• Participate in various projects as legal support for the Foundation.
• Proactively identify, analyze and respond to legislative developments affecting the Foundation in the region.
• Provide support in policy discussions and negotiations with officials internally and externally, developing relationships with members of the legal profession and lawyers working in development external law firms and/or partner agencies.
• Negotiate and review region-based vendor contracts and communicate feedback appropriately.
• Collaborate with Legal and Compliance team in providing support to country and program teams in review of funding proposals and new program areas.
• Monitor contract and regulatory compliance on program implementation and related risk management issues.
• Ensure contracts are in line with the Foundation policies, procedures and strategic objectives.
• Champion a values-based compliance culture as our organization evolves.
• Collaborate with Legal and Compliance Team to maintain and upgrade funding documentation.
• Support the continuous improvement of legal processes and procedures.
• In partnership with the business leaders and external partners co-create the design and support the implementation of Compliance programs.
• Build and maintain relationships with internal and external stakeholders.

Who You Are

• Degree in Law (LLB or JD) or another relevant field is required.
• Member in good standing of a Law Society.
• Minimum of 5 years of experience working in a reputable firm or in-house position with a demonstrated record of success in the region.
• Experience in charitable and non-profit law is preferred.
• Minimum of 5 years of experience in corporate, commercial, and key legal and regulatory considerations relevant to the region.
• Experience working in a start-up or ‘build’ environment.
• Excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Strong drafting and negotiation skills.
• Strong leadership, organizational and analytical skills.
• Strong interpersonal and listening skills and is open and receptive to feedback.
• Must be fluent in English (and French for West, Central, North region).
• Ability to challenge appropriately and voice alternative perspectives and viewpoints.
• Ability to exercise appropriate and sound judgement and discretion in dealing with legal matters.
• Results driven; Motivated by a high sense of performance excellence and a sense of urgency.
• Innovative and entrepreneurial; can formulate and develop new or creative approaches to problems and inspires others on the team to do so as well.
• Professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.

go to method of application »

The Opportunity

• Reporting to the Head, Talent Development, the role will support the Talent Development team by conducting research, supporting coordination and administration related to Talent and leadership development, learning and performance management, and analysis of trends and shifts to support talent development and oversight.
• The job holder will be supporting the Talent Development team by conducting research, supporting coordination administration related to stakeholders and the talent development team.
• He or she will be responsible for supporting request and ensuring efficiency and quick turnaround times of requests.
• The successful candidate will be based in any of our listed offices in Africa: Rwanda, Ethiopia, Uganda, Kenya, Ghana, Senegal or Nigeria.

Ways You Can Contribute

• Working closely with Talent development team & in-country HRBPs reps to support them in the full cycle of performance management, talent development and learning needs.
• Liaise with Talent development Leads to scheduling training sessions, clinics, and talent development intervention workshops.
• Lead and manage the sourcing of qualified and suitable candidates for open positions.
• Actively run and manage Dayforce reports for performance reviews and learning.
• Proactively lead and support with Talent development professional development queries and be the custodian of the Talent development mailbox.
• Support in the scholars Fellow & Internship Program into the foundation.
• Stay current with industry trends and the latest research around graduate programs.
• Provide administrative support of the Oversee execution of full cycle performance management process for all levels of employees to support the Foundation’s performance process including for annual goal setting, mid-year check-ins and year-end reviews.
• Provide administrative support in the cascade of enterprise-wide goals to teams across the Foundation.
• Manage and analyze the outcomes of the performance management process, e.g., identify gaps.
• Conduct management reporting on employee performance, progress/completion of process milestones such as goal setting completion, mid-year check-in completion and year-end review completion.
• Provide administrative Support HRBPs and People Managers in the implementation of performance programs including Performance Improvement Plans (PIPs), high performers and probation reviews, ensuring these are well executed and monitored.
• Execute on report and presentations creation by pulling, organizing, and conducting analysis as required to meet parameters of request.
• Provide support on ad-hoc reporting requests as necessary.
• Provide support for and execute data visualization requests.
• Conduct basic data analytics as necessary for reports and internal needs.
• Engage various stakeholders both in P & C and across the foundation to provide project execution support across
• Co-manage the agenda and calendar of the Talent development team and provide support where required.
• Problem-solve actively, engage stakeholders and develop trusted thought-partner relationships.

Who You Are

• Bachelor's Degree preferably in Business Administration or a related field; Master's Degree is an asset.
• 4- 6 years of relevant business project management experience (as opposed to IT project management) and success in leading and managing complex projects in an official PM capacity, demonstrating PMO methodologies for planning, risk management, and reporting. Preferably focused on HR and Change Management projects.
• Core experience in HR across the value chain.
• Consulting background will be an advantage.
• Demonstrated experience applying planning, monitoring, and PMO methodologies for planning, risk management, and reporting.
• HR Generalist knowledge or specialist in either of the HR areas.
• HR global awareness.
• Huge presence with strong presentation skills and solution-oriented.
• Analytical with strong business acumen Detail-oriented, methodical, and process-oriented to consistently and effectively produce and deliver high-quality results on time. Results-driven mindset.
• Strong capability with data analytics and dashboard design is an added advantage.
• Agile, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity to different cultures, and impeccable integrity.
• Team management experience.
• Committed to Mastercard Foundation’s values and vision.
• Highly Proficient in all MS Suite core applications: Word, PowerPoint, Projects, Excel, etc.
• Experience synthesizing and analyzing information.
• Proven leadership, analytical and conceptual thinking.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.

go to method of application »

The Opportunity

• Reporting to the Head of Talent Development, the role will be responsible for providing a broad-range of high-impact talent development practices and strategies to the organization.
• The successful candidate would be a leader, subject matter expert and critical resource to the organization.  
• They will also be responsible for the diagnosis, design and implementation of best-in-class talent and leadership academies, strategies, and solutions.

Ways You Can Contribute

• Perform capability gap analyses for departments and teams.
• Lead the process of individual development planning as well as implementation of approved plans.
• Lead foundational wide competence development, assessments, and career architecture.
• Execute capability development initiatives within the organization using the 3Es of learning.
• Co-create the design and delivery of the learning framework that supports the achievement of organizational goals.
• Create learning strategies for capability development.
• Contribute to organization change and effectiveness.
• Co-create and implement learning solutions that address emerging and future needs of the Foundation.
• Lead the implementation of learning management systems as well as introduce engaging and impactful learning solutions/ experiences that enhance employee development.
• Manage L&D quality assurance.
• Management of L&D budget, with oversight from Head of Talent Development.
• Lead the design of strategies and programs that facilitate entry of Scholars into the Foundation.
• Design and execute global talent development/feeder strategies and programs (Graduate Programs, Internship, etc.).
• Measure effectiveness and advise on adjustments/improvements to scholars and internship programs.
• Stay current with industry trends and the latest research around these programs, make recommendations for adjustments.
• Ensure Individual learning, development and progression over time is managed and self‐managed, in order to drive competence.
• Oversee development to provide ready succession for key roles in line with company and individual needs.
• Enable the appropriate talent for key jobs and provide the business with the right skills to fill key positions in future.
• Oversee execution of full cycle performance management process to include communications, coaching, training, etc. for all levels of employees to support the Foundation’s performance process including for annual goal setting, mid-year check-ins and year-end reviews.
• Provide support in the cascade of enterprise-wide goals to teams across the Foundation.
• Manage and analyze the outcomes of the performance management process, identify gaps and recommend solutions including skills upgrading.
• Conduct management reporting on employee performance, progress/completion of process milestones such as goal setting completion, mid-year check-in completion and year-end review completion and conducting goal audits.
• Support HRBPs and People Managers in the implementation of performance programs including Performance Improvement Plans (PIPs), high performers and probation reviews, ensuring these are well executed and monitored.

Who You Are

• University Degree and/or Graduate Degree (Masters/PhD), in Organizational Development, Psychology, Human Resources or a related field and/or equivalent combination of education and relevant experience.
• 10+ years of progressive talent development experience with at least five years having been spent in strategically focused roles.
• Experience working in a start-up or ‘build’ environment.
• Experience in developing and delivering a broad range of learning and development experiences including experience with Learning Management Systems and e-Learning Platforms.
• Proven ability to effectively influence, build relationships and leverage the formal and informal organizational structure.
• Ability to effectively lead organizational change with knowledge of change management principles, change communications, methodologies and tools.
• Ability to take initiative, “roll-up one’s sleeves” and bring creative new approaches and diverse solutions.
• Flexible, adaptable, and able to execute a range of job duties and changing priorities.
• Excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
• Professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
• Demonstrate a commitment to Mastercard Foundation’s values and vision.