Latest Jobs at Green Africa

Qualifications

• Have at least a Bachelor’s / Polytechnic degree or equivalent qualification
• Willingness to travel
• Willingness to work in an airport environment under these conditions
• Must be willing to work shifts/overtime
• Must be willing to work under constant time pressure
• Must be willing to work under high stress levels
• Must be willing to work outdoor weather conditions
• Must be willing to work with noise pollution
• Additional projects and/or duties required or assigned by the Duty Manager

Job Role

• Ensure parking stand is allocated
• Check all inbound flight paperwork
• Rectify/report all in bound flight paperwork discrepancies
• Ensure sufficient services and staff are in position on time as per Service Level Agreements (SLAs)
• Ensure the provision of the requisite equipment and services to Special Needs Passengers
• Prior to aircraft arrival, ensure all arrival services and equipment are in correct position. Meet and liaise with all service parties
• Ensure all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
• Monitor safe arrival of aircraft to stand, activate and implement arrival procedure
• Supervise/coordinate passenger disembarkation
• Supervise/coordinate crew disembarkation
• Supervise/coordinate dead load offload
• Check with third parties for any discrepancies
• Check aircraft holds pre and post flight
• Ensure all in house departments and third parties adhere to agreed working practices/guidelines to ensure safe and on time turnaround
• Always communicate with all relevant departments regarding OTD
• Maximize OTD while remembering, safety first before commercial consideration
• Ensure all parties in place for safe departure from stand and make sure all security checks have been completed correctly
• Initiate/agree aircraft pushback
• Final accountability for authorizing departure of aircraft in accordance with all Green Africa requirement

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Qualifications

• Have at least a Bachelor’s / Polytechnic degree or equivalent qualification
• Excellent Communication skills
• Proficient in Microsoft Office
• Ability to work under pressure during peak periods in a stressful environment
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Must be able and willing to type and learn airline specific computer systems
• Ability to follow processes and procedures and apply flexible approach when required
• Excellent conflict management skills
• Must be able to pay close attention to details

Job Role

• Inspect and verify passenger documentation
• Manage passenger baggage processing including handling and fee calculation including other ancillary services if applicable
• Work at arrival and departure gates to ensure on-time departures of aircraft
• Always maintain the highest standards of safety and security
• Allocate seat numbers, issue boarding passes and luggage labels
• Check in of passengers and crew according to Green Africa policies
• Escort passengers to and from aircraft and take special care of the elderly and unaccompanied children
• Liaise with Authorities on flown passengers and ensuring accuracy of post-departure documentations
• Overview of gate and arrival hall activities
• Coordinate and reconciliate all arriving baggage
• Liaise with Flight Controller, Turnaround Coordinator, and customers on any in-bound baggage irregularities
• Process all completed Property Irregularity Report (PIR) forms
• Interface with Cargo Operations on all arriving cargo
• Queue control to expedite customer flow, assist customer with general gate and airport information
• Process passengers and assign seats according to Customer needs. (Large parties, disabled, families etc.)